Tier 2 IT Support Specialist — Microsoft 365 & Networking

A technology support firm seeks a Tier 2 Technical Support Specialist in Buffalo, NY. This mid-senior level role involves providing advanced technical assistance, troubleshooting complex hardware, software, and network issues, and serving as an escalation point for Tier 1 support. Ideal candidates will hold a degree in Information Technology and have 3+ years of technical support experience, with strong skills in Microsoft 365 and familiarity with various network and server technologies. Competitive salary with full-time benefits. #J-18808-Ljbffr