Ulta Beauty
Overview
At Ulta Beauty, we are building authentic community and creating a real sense of belonging while plotting a bold strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support increasing levels of investment, personal empowerment, and growth opportunity. We are the future of beauty services. Be part of the transformation. General Summary & Scope
The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. The temporary position prepares talent for a stylist role, delivering quality professional services with an emphasis on the guest’s total look. The Assistant Stylist is mentored by an Elite or Master Stylist for the first 3 months and focuses on performance (earning power and maximizing productivity), people (guest service), and process (operating procedures and compliance standards). During months 4-6, the Assistant Stylist continues to assist but also begins servicing guests of their own. This position requires passion for the beauty industry, exceptional guest service, and willingness to learn additional technical skills and product knowledge. Responsibilities
Performance
Deliver exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products by adding‑on recommendations, shampoo and treatment process, blowouts and styling guests, global and retouch color applications, assisting with foils, cleaning/sanitation and organizing duties, pre‑booking, retail recommendations. After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). Perform product demonstrations with guests to drive sales and the guest service experience. Support the execution of in‑store events, promotions, and marketing initiatives that deliver an unrivaled guest experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about ingredients and benefits to better serve guests. People
Develop guest relationships through consultations and appropriate retail and service recommendations. Serve all guests, including walk‑in guests, in a timely and efficient manner under the mentorship of another stylist. Develop a partnership with skin therapists and the retail team to provide a total‑store and well‑rounded guest experience. Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. Follow established service protocols to ensure a consistent and exceptional guest experience. Utilize appropriate booking and clientele systems to book guests for return services and for events. Communicate any supply needs to the Experience Manager, ensuring guest‑readiness at all times. Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. Attend mandatory trainings and meetings to enable continuous professional development. Adhere to the Ulta Beauty dress code. Protect company assets by following loss‑prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. Qualifications
Education
Cosmetology license. Skills
Basic understanding of the latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. Basic understanding of the use of equipment and chemicals needed to perform technical work. Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products. Developed communication skills. Ability to work independently and as part of a team. Ability to build and maintain strong customer relationships and build clientele. Special Position Requirements
Work a flexible schedule to include days, evenings, weekends, and holidays. Working Conditions
Frequent mobility during shift. Frequent bending, reaching, and twisting. Continuous lifting and/or moving up to 10 lbs. during shift. Ability to stand for long periods of time during shift. Continuous coordination and manipulation of objects during shift. Frequent use of a computer, telephonic devices, and related office and cosmetology supplies. Legal & Equal Opportunity Statement
All qualified applicants will receive equal consideration for employment. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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At Ulta Beauty, we are building authentic community and creating a real sense of belonging while plotting a bold strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support increasing levels of investment, personal empowerment, and growth opportunity. We are the future of beauty services. Be part of the transformation. General Summary & Scope
The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. The temporary position prepares talent for a stylist role, delivering quality professional services with an emphasis on the guest’s total look. The Assistant Stylist is mentored by an Elite or Master Stylist for the first 3 months and focuses on performance (earning power and maximizing productivity), people (guest service), and process (operating procedures and compliance standards). During months 4-6, the Assistant Stylist continues to assist but also begins servicing guests of their own. This position requires passion for the beauty industry, exceptional guest service, and willingness to learn additional technical skills and product knowledge. Responsibilities
Performance
Deliver exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products by adding‑on recommendations, shampoo and treatment process, blowouts and styling guests, global and retouch color applications, assisting with foils, cleaning/sanitation and organizing duties, pre‑booking, retail recommendations. After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). Perform product demonstrations with guests to drive sales and the guest service experience. Support the execution of in‑store events, promotions, and marketing initiatives that deliver an unrivaled guest experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about ingredients and benefits to better serve guests. People
Develop guest relationships through consultations and appropriate retail and service recommendations. Serve all guests, including walk‑in guests, in a timely and efficient manner under the mentorship of another stylist. Develop a partnership with skin therapists and the retail team to provide a total‑store and well‑rounded guest experience. Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. Follow established service protocols to ensure a consistent and exceptional guest experience. Utilize appropriate booking and clientele systems to book guests for return services and for events. Communicate any supply needs to the Experience Manager, ensuring guest‑readiness at all times. Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. Attend mandatory trainings and meetings to enable continuous professional development. Adhere to the Ulta Beauty dress code. Protect company assets by following loss‑prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. Qualifications
Education
Cosmetology license. Skills
Basic understanding of the latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. Basic understanding of the use of equipment and chemicals needed to perform technical work. Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products. Developed communication skills. Ability to work independently and as part of a team. Ability to build and maintain strong customer relationships and build clientele. Special Position Requirements
Work a flexible schedule to include days, evenings, weekends, and holidays. Working Conditions
Frequent mobility during shift. Frequent bending, reaching, and twisting. Continuous lifting and/or moving up to 10 lbs. during shift. Ability to stand for long periods of time during shift. Continuous coordination and manipulation of objects during shift. Frequent use of a computer, telephonic devices, and related office and cosmetology supplies. Legal & Equal Opportunity Statement
All qualified applicants will receive equal consideration for employment. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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