OneSpaWorld
4 weeks ago Be among the first 25 applicants
All candidates must have US Work authorization to be considered for this role
MANDARA SPA
Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience. Namaste.
All Mandara Spa experiences are unique, honoring the diversity of culture and Balinese traditions, focusing on ultimate satisfaction and healing arts.
JOB DESCRIPTION
The Concierge is responsible for participating and monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of ‘information’ and ‘homecare services’ are offered. Paying special attention to front line guest service excellence standards. QUALIFICATIONS
Preferred experience working with a Point of Sale system (Book4Time desirable) and answering phones in a customer service facing environment; retail a plus. Computer literate with good typing skills. Effective written communication skills. Able to operate basic business machines (calculator, fax, printer, copier). Self-motivated. Maintain a professional appearance at all times. At least 1 year of experience answering the phones in a customer oriented environment. Demonstrate pleasant and appropriate phone etiquette. Excellent listening and verbal skills. Computer literate with good keyboard skills; Proficient with Windows. Ability to operate basic office equipment (phone, fax, copier, printer, etc). High school diploma or equivalent. Team player. Responsible, dependable. High personal standards and values. Excellent client care, service excellence and attention to detail. Effective communicator. Flexible and cooperative. Ability to meet US employment and eligibility requirements. All candidates must have US Work authorization to be considered for this role. Compensation
Starting base hourly rate of $16.00 increased annually based on tenure. Incentive compensation programs yielding an average of $2.49 per hour (based on the past year for individuals in this role). Individual performance varies and could exceed location average. Benefits and Perks
Health, vision, dental insurance. 401k savings plan. Paid time away from work for eligible employees. Employee spa service/retail discounts and promotional Friends & Family program. Seniority level
Entry level Employment type
Full-time Job function
Sales, General Business, and Education Wireless Services, Telecommunications, and Communications Equipment Manufacturing
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The Concierge is responsible for participating and monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of ‘information’ and ‘homecare services’ are offered. Paying special attention to front line guest service excellence standards. QUALIFICATIONS
Preferred experience working with a Point of Sale system (Book4Time desirable) and answering phones in a customer service facing environment; retail a plus. Computer literate with good typing skills. Effective written communication skills. Able to operate basic business machines (calculator, fax, printer, copier). Self-motivated. Maintain a professional appearance at all times. At least 1 year of experience answering the phones in a customer oriented environment. Demonstrate pleasant and appropriate phone etiquette. Excellent listening and verbal skills. Computer literate with good keyboard skills; Proficient with Windows. Ability to operate basic office equipment (phone, fax, copier, printer, etc). High school diploma or equivalent. Team player. Responsible, dependable. High personal standards and values. Excellent client care, service excellence and attention to detail. Effective communicator. Flexible and cooperative. Ability to meet US employment and eligibility requirements. All candidates must have US Work authorization to be considered for this role. Compensation
Starting base hourly rate of $16.00 increased annually based on tenure. Incentive compensation programs yielding an average of $2.49 per hour (based on the past year for individuals in this role). Individual performance varies and could exceed location average. Benefits and Perks
Health, vision, dental insurance. 401k savings plan. Paid time away from work for eligible employees. Employee spa service/retail discounts and promotional Friends & Family program. Seniority level
Entry level Employment type
Full-time Job function
Sales, General Business, and Education Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr