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Elevated Facility Services

Elevator Industry Service Manager

Elevated Facility Services, Columbus, Ohio, United States, 43224

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Elevator Industry Service Manager

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Elevated Facility Services

Company Overview Oracle Elevator is the fastest growing independent elevator services provider in the nation.

Job Summary The Service Manager is responsible for the daily activities of maintenance and repair operations. The Manager will assist in estimating jobs, allocating manpower, and improving the profitability of maintenance and repair jobs.

Responsibilities and Duties

Supervises Service Technicians' direction and training, and communicates company policies, procedures, and objectives

Administers company safety program, which includes performing safety audits, when necessary, and stressing the importance of safety to all employees

Visits job sites and performs quality audits to ensure route work is completed efficiently and cost effectively

Identifies issues that could potentially affect the overall reliability of the customer’s equipment

Uses company financial reporting to review route management and callbacks

Makes necessary changes to improve profitability

Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and materials costs

Enforces Cancellation Reduction Program

Works with General Manager and Sales team to address customer’s needs

Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements

Maintains strong familiarity of industry products by reviewing equipment updates and supplier goods

Administers parts program for contract service and repair to meet budget expectations and customer satisfaction

Manages the elevator repair process and ensures repairs are completed in an efficient and cost-effective manner

Other duties as assigned by the General Manager

Qualifications and Skills

Thorough knowledge of the elevator industry and general management methods within the elevator industry

Either a bachelor’s degree, two years' experience managing a branch department, or an equivalent combination of education and experience

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret a wide variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

Benefits and Perks

Top Pay in the industry

Low health insurance cost for dependent and family coverage

401(k) match toward your retirement account

Performance Incentive Based Pay

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Other

Industries Facilities Services

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