DriveTime
What's Under The Hood
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. We embrace a transparent pricing approach, eliminating haggling and gimmicks, and reconditioning centers where we breathe new life into pre‑owned vehicles.
Responsibilities In short, the Reconditioning Center Operations Manager is responsible for assisting in the management of all aspects of the Reconditioning Center, including bottom line management, workflow, performance management, and quality assurance resolution. The Operations Manager must be able to meet goals and make sure that all vehicles purchased at auction meet our standards and are able to come with the 3 year/36,000 mile warranty we supply our customers before they are sent to our retail stores for final sale.
Ensure the dealerships are constantly supplied with a sufficient variety of high quality vehicles to meet their sales demand.
Achieve bottom line management objectives through the effective management of the Reconditioning Center team, operating expenses, efficiency, quality, and productivity.
Work with regional management and buyer team to establish supply chain goals.
Complete recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover and improve performance.
Hold regularly scheduled meetings with all Reconditioning Center staff.
Ensure Team Leads are effectively training and developing their direct reports.
Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of performance statistics.
Assist in the completion and conduct of performance evaluations.
Knowledge, Skills & Abilities
Master of managing: Effectively manage and work with all levels of employees and customers.
Takes a hold of the wheel: Willing to take initiative and be comfortable doing so.
Quality decision maker: Makes decisions based on knowledge and facts.
Top‑line communicator: Ability to talk and write with confidence, charisma, and competence for a wide variety of audiences including management.
Active listener: Seeks to understand, does not hear to reply.
Mind for the details.
Plays well with others: Works in a high‑functioning team environment.
Requirements
High School Diploma or equivalent; college degree in business or vocational/technical school is preferred.
Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered.
4+ years managing a minimum of 15 employees or more.
Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals.
Valid driver's license and good driving record.
Must be able to communicate in English to ensure effective performance of the position in a safety‑sensitive/technical environment.
Nice to Haves
5–7 years total automotive repair experience.
Supply chain management experience.
Perks & Benefits
Medical, dental, and vision; DriveTime Family of Brands covers a sizable portion of insurance premiums.
401(k) with company match, company‑paid life insurance, short‑term and long‑term disability coverage.
Growth opportunities; roughly over 1,000 employees promoted year over year.
Tuition reimbursement.
Wellness program including coaching, journeys, cash incentives, and discounts.
Competitive pay.
No customer interaction – focus on repairing cars.
Consistent work schedule; closed on Sundays and weekends except during peak season.
Paid Time Off, wellness days, holidays, and "you time" for full‑time employees; vacation time available for part‑timers.
Additional Information This is a safety‑sensitive position. Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.
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DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. We embrace a transparent pricing approach, eliminating haggling and gimmicks, and reconditioning centers where we breathe new life into pre‑owned vehicles.
Responsibilities In short, the Reconditioning Center Operations Manager is responsible for assisting in the management of all aspects of the Reconditioning Center, including bottom line management, workflow, performance management, and quality assurance resolution. The Operations Manager must be able to meet goals and make sure that all vehicles purchased at auction meet our standards and are able to come with the 3 year/36,000 mile warranty we supply our customers before they are sent to our retail stores for final sale.
Ensure the dealerships are constantly supplied with a sufficient variety of high quality vehicles to meet their sales demand.
Achieve bottom line management objectives through the effective management of the Reconditioning Center team, operating expenses, efficiency, quality, and productivity.
Work with regional management and buyer team to establish supply chain goals.
Complete recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover and improve performance.
Hold regularly scheduled meetings with all Reconditioning Center staff.
Ensure Team Leads are effectively training and developing their direct reports.
Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of performance statistics.
Assist in the completion and conduct of performance evaluations.
Knowledge, Skills & Abilities
Master of managing: Effectively manage and work with all levels of employees and customers.
Takes a hold of the wheel: Willing to take initiative and be comfortable doing so.
Quality decision maker: Makes decisions based on knowledge and facts.
Top‑line communicator: Ability to talk and write with confidence, charisma, and competence for a wide variety of audiences including management.
Active listener: Seeks to understand, does not hear to reply.
Mind for the details.
Plays well with others: Works in a high‑functioning team environment.
Requirements
High School Diploma or equivalent; college degree in business or vocational/technical school is preferred.
Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered.
4+ years managing a minimum of 15 employees or more.
Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals.
Valid driver's license and good driving record.
Must be able to communicate in English to ensure effective performance of the position in a safety‑sensitive/technical environment.
Nice to Haves
5–7 years total automotive repair experience.
Supply chain management experience.
Perks & Benefits
Medical, dental, and vision; DriveTime Family of Brands covers a sizable portion of insurance premiums.
401(k) with company match, company‑paid life insurance, short‑term and long‑term disability coverage.
Growth opportunities; roughly over 1,000 employees promoted year over year.
Tuition reimbursement.
Wellness program including coaching, journeys, cash incentives, and discounts.
Competitive pay.
No customer interaction – focus on repairing cars.
Consistent work schedule; closed on Sundays and weekends except during peak season.
Paid Time Off, wellness days, holidays, and "you time" for full‑time employees; vacation time available for part‑timers.
Additional Information This is a safety‑sensitive position. Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.
#J-18808-Ljbffr