ArchWell Health
Community Outreach Consultant (Healthcare Sales)
ArchWell Health, Birmingham, Alabama, United States, 35275
Community Outreach Consultant (Healthcare Sales)
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Community Outreach Consultant (Healthcare Sales)
role at
ArchWell Health
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best‑in‑class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness‑focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Job Summary
Membership Consultants are the primary evangelists of ArchWell Health and grow our patient base in the communities we serve. As outside healthcare sales professionals, we ensure all seniors who can benefit from excellent medical care – regardless of their economic means – can be reached, inspired, and aided in joining our medical centers. Whether engaging directly with individual seniors in the community, organizing events to bring seniors together, or building effective partnerships with patient referral sources, our Membership Consultants are active & visible members of the community who ensure seniors gain access to the care they need. Consultants combine traditional B2C and B2B sales skillsets with effective community engagement, problem solving, and organizational skills in a truly rewarding, multi‑channel growth role. Prior experience in Medicare Advantage sales or working with seniors is helpful though not required; we are a new breed of healthcare provider open to great sales talent from many walks of life.
Duties/Responsibilities
Drive new patient enrollment year‑round by identifying, cultivating, and securing new patients through direct‑to‑consumer, business‑to‑business, and community stakeholder relationships
Meet individual seniors and groups in their homes, senior centers, houses of worship, and other community gathering places to evangelize the ArchWell Health mission & value proposition for seniors
Plan, coordinate, and execute local events in the community and in our centers to help reach our ideal patients (e.g. medically underserved, Medicare‑eligible seniors)
Cultivate relationships with individual health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers to position ArchWell Health as their preferred provider for senior healthcare when referring or assigning patients to a primary care physician
Partner with ArchWell Health Community Relations on initiatives with community officials/influencers, businesses, and public health programs that appropriately drive new patient growth
Coordinate with health plan agents and brokers to ensure prospective patients are enrolled in an accepted health plan and assigned to ArchWell Health in a timely manner
Leverage sales & marketing tools (e.g. Salesforce) to identify and cultivate new patients, maintain current prospect information, and document sales interactions
Provide monthly activity calendar reflecting community access points and tabletop venues. Create penetration plans and initiatives in target sub‑markets & channels
Engage with new patients through and beyond their first appointment. Maintain relationships with enrolled patients to positively impact retention. Help address and resolve customer complaints and issues
Travel required: very limited outside of local market (under 10%)
Preferred Qualifications
H.S. Diploma or GED required; Bachelor’s degree is helpful
1 year of Sales or Community Relations experience required; 2+ years preferred
Experience with a health plan, FMO / benefits broker, or provider is preferred
Experience working with or selling to the senior community or medically underserved is preferred
Valid driver’s license (required)
ArchWell Health is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Hospitals and Health Care
#J-18808-Ljbffr
Community Outreach Consultant (Healthcare Sales)
role at
ArchWell Health
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best‑in‑class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness‑focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Job Summary
Membership Consultants are the primary evangelists of ArchWell Health and grow our patient base in the communities we serve. As outside healthcare sales professionals, we ensure all seniors who can benefit from excellent medical care – regardless of their economic means – can be reached, inspired, and aided in joining our medical centers. Whether engaging directly with individual seniors in the community, organizing events to bring seniors together, or building effective partnerships with patient referral sources, our Membership Consultants are active & visible members of the community who ensure seniors gain access to the care they need. Consultants combine traditional B2C and B2B sales skillsets with effective community engagement, problem solving, and organizational skills in a truly rewarding, multi‑channel growth role. Prior experience in Medicare Advantage sales or working with seniors is helpful though not required; we are a new breed of healthcare provider open to great sales talent from many walks of life.
Duties/Responsibilities
Drive new patient enrollment year‑round by identifying, cultivating, and securing new patients through direct‑to‑consumer, business‑to‑business, and community stakeholder relationships
Meet individual seniors and groups in their homes, senior centers, houses of worship, and other community gathering places to evangelize the ArchWell Health mission & value proposition for seniors
Plan, coordinate, and execute local events in the community and in our centers to help reach our ideal patients (e.g. medically underserved, Medicare‑eligible seniors)
Cultivate relationships with individual health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers to position ArchWell Health as their preferred provider for senior healthcare when referring or assigning patients to a primary care physician
Partner with ArchWell Health Community Relations on initiatives with community officials/influencers, businesses, and public health programs that appropriately drive new patient growth
Coordinate with health plan agents and brokers to ensure prospective patients are enrolled in an accepted health plan and assigned to ArchWell Health in a timely manner
Leverage sales & marketing tools (e.g. Salesforce) to identify and cultivate new patients, maintain current prospect information, and document sales interactions
Provide monthly activity calendar reflecting community access points and tabletop venues. Create penetration plans and initiatives in target sub‑markets & channels
Engage with new patients through and beyond their first appointment. Maintain relationships with enrolled patients to positively impact retention. Help address and resolve customer complaints and issues
Travel required: very limited outside of local market (under 10%)
Preferred Qualifications
H.S. Diploma or GED required; Bachelor’s degree is helpful
1 year of Sales or Community Relations experience required; 2+ years preferred
Experience with a health plan, FMO / benefits broker, or provider is preferred
Experience working with or selling to the senior community or medically underserved is preferred
Valid driver’s license (required)
ArchWell Health is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Hospitals and Health Care
#J-18808-Ljbffr