Ennoble Care
Care Coordinator, Embedded (Atlanta, GA - Alpharetta/Roswell)
Ennoble Care, Atlanta, Georgia, United States, 30383
Atlanta, Georgia
Job Description: Ennoble Care is an experienced mobile primary care provider seeking a full‑time Care Coordinator (Embedded) to support our client’s senior‑living facility located in Alpharetta/Roswell, Atlanta, Georgia. The role focuses on ensuring high‑quality care, coordinating with clinicians, staff, and patients, and maintaining effective communication across the care team.
Responsibilities:
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system.
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes.
Document all client communications (verbal or written) accurately.
Communicate to and from Primary Care Clinician or designee regarding patient emergent needs and/or life‑threatening episodes and to ensure comprehensive care plans are complete and accurate.
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.
Demonstrate ability to work with various cross‑organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities.
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
Demonstrate excellent customer service skills, evidenced by positive feedback from customers and patients.
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner.
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary.
Qualifications:
Comfortable speaking on the phone/in‑person for large amounts of the day.
Compassionate and empathetic towards patients/families, always demonstrating exceptional customer service.
Ability to take accurate notes to document each task in a timely manner.
Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
Ability to thrive in a fast‑paced environment.
Must be able to work full‑time, Monday through Friday, daytime hours, in our client’s senior‑living facility in Atlanta, Georgia, specifically in the metro/suburb of Alpharetta/Roswell.
Proficiency in using a computer, including Outlook and other Microsoft Office programs.
Knowledge of basic healthcare terms, conditions, roles, and basic care principles.
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.
Benefits for Full‑time Employees:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short‑Term and Long‑Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off.
Paid Office Holidays.
Benefits for All Employees:
Paid Sick Time.
401(k) with up to 3% company match.
Referral Program.
Payactiv: pay‑on‑demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
#J-18808-Ljbffr
Job Description: Ennoble Care is an experienced mobile primary care provider seeking a full‑time Care Coordinator (Embedded) to support our client’s senior‑living facility located in Alpharetta/Roswell, Atlanta, Georgia. The role focuses on ensuring high‑quality care, coordinating with clinicians, staff, and patients, and maintaining effective communication across the care team.
Responsibilities:
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system.
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes.
Document all client communications (verbal or written) accurately.
Communicate to and from Primary Care Clinician or designee regarding patient emergent needs and/or life‑threatening episodes and to ensure comprehensive care plans are complete and accurate.
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.
Demonstrate ability to work with various cross‑organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities.
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
Demonstrate excellent customer service skills, evidenced by positive feedback from customers and patients.
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner.
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary.
Qualifications:
Comfortable speaking on the phone/in‑person for large amounts of the day.
Compassionate and empathetic towards patients/families, always demonstrating exceptional customer service.
Ability to take accurate notes to document each task in a timely manner.
Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
Ability to thrive in a fast‑paced environment.
Must be able to work full‑time, Monday through Friday, daytime hours, in our client’s senior‑living facility in Atlanta, Georgia, specifically in the metro/suburb of Alpharetta/Roswell.
Proficiency in using a computer, including Outlook and other Microsoft Office programs.
Knowledge of basic healthcare terms, conditions, roles, and basic care principles.
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.
Benefits for Full‑time Employees:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short‑Term and Long‑Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off.
Paid Office Holidays.
Benefits for All Employees:
Paid Sick Time.
401(k) with up to 3% company match.
Referral Program.
Payactiv: pay‑on‑demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
#J-18808-Ljbffr