Texas Health Resources
Clinical Concierge - Urgent Care - Full time, Days
Texas Health Resources, Keller, Texas, United States, 76244
Clinical Concierge - Urgent Care - Full Time, Days
Join to apply for the
Clinical Concierge - Urgent Care - Full Time, Days
role at
Texas Health Resources .
Location: 5252 Golden Triangle Blvd. Suite 500, Fort Worth, Texas 76244 (This position will float across multiple Texas Health Urgent Care locations).
Work hours: Full‑time, 3‑12‑hour shifts per week, 7:45 AM – 8:15 PM.
What You Will Need
High school diploma or equivalent required.
Successful completion of a Medical Assistant education program, Certified or Registered Medical Assistant, or other successful completion of a Vocational Nurse program.
Six months of previous health‑care facility clinical experience as a LVN, MA, CNA, or other patient‑care experience, or completion of an internal THR MA externship training program in lieu of experience.
Previous experience with electronic health record preferred.
Certified or Registered Medical Assistant in lieu of the completion of a Medical Assistant education program required, or LVN – Licensed Vocational Nurse, State of Texas, if LVN upon hire required.
BCLS – Basic Cardiac Life Support (maintained every 2 years and required prior to providing independent patient care) within 30 days of hire.
THR Urine Drug Collector training (maintained every 5 years and required prior to providing independent care) within 30 days of hire.
What You Will Do
Collect identification and payor‑related documentation, conduct registration using EPIC workflow.
Measure and document vitals and communicate the resulting data to the consumer and provider.
Document chief complaint, allergies, health history, and current medications accurately in EPIC for review by provider.
Perform and document laboratory testing and collections per provider orders and/or standard operating procedures, including venipuncture.
Administer and document oral and intramuscular medication using the appropriate medication verification workflow.
Assist provider with procedures such as maintaining sterile field, laceration repair, I&D, and application of orthotics and orthopaedic glasses.
Behave in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and secondary guests in line with patient experience standards.
Welcome the consumer and secondary guests, inquire about the purpose and nature of the visit, and greet with eye contact, smile, and personal introduction.
Recognize and notify provider immediately of emergent patients, perform BLS, provide oxygen administration, and assist provider with emergency care.
Schedule primary care referrals for consumers.
Maintain office supplies, medical supplies, and medications at appropriate par levels as assigned.
Perform quality checks throughout the facility per established policies and procedures.
Other duties as assigned.
Benefits
401(k), PTO, medical, dental, paid parental leave, flexible spending, tuition reimbursement, student loan forgiveness, and additional benefits.
Delivery of high quality patient care through nursing education, research, and innovations.
Strong unit‑based council.
Supportive, team environment with outstanding opportunities for growth.
Learn more about our culture, benefits, and recent awards.
Additional Recognition Texas Health Breeze Urgent Care has been recognized with awards such as Best in DFW 2024, Star Local Media finalist, and several other regional honors for exceptional patient care and service.
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Clinical Concierge - Urgent Care - Full Time, Days
role at
Texas Health Resources .
Location: 5252 Golden Triangle Blvd. Suite 500, Fort Worth, Texas 76244 (This position will float across multiple Texas Health Urgent Care locations).
Work hours: Full‑time, 3‑12‑hour shifts per week, 7:45 AM – 8:15 PM.
What You Will Need
High school diploma or equivalent required.
Successful completion of a Medical Assistant education program, Certified or Registered Medical Assistant, or other successful completion of a Vocational Nurse program.
Six months of previous health‑care facility clinical experience as a LVN, MA, CNA, or other patient‑care experience, or completion of an internal THR MA externship training program in lieu of experience.
Previous experience with electronic health record preferred.
Certified or Registered Medical Assistant in lieu of the completion of a Medical Assistant education program required, or LVN – Licensed Vocational Nurse, State of Texas, if LVN upon hire required.
BCLS – Basic Cardiac Life Support (maintained every 2 years and required prior to providing independent patient care) within 30 days of hire.
THR Urine Drug Collector training (maintained every 5 years and required prior to providing independent care) within 30 days of hire.
What You Will Do
Collect identification and payor‑related documentation, conduct registration using EPIC workflow.
Measure and document vitals and communicate the resulting data to the consumer and provider.
Document chief complaint, allergies, health history, and current medications accurately in EPIC for review by provider.
Perform and document laboratory testing and collections per provider orders and/or standard operating procedures, including venipuncture.
Administer and document oral and intramuscular medication using the appropriate medication verification workflow.
Assist provider with procedures such as maintaining sterile field, laceration repair, I&D, and application of orthotics and orthopaedic glasses.
Behave in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and secondary guests in line with patient experience standards.
Welcome the consumer and secondary guests, inquire about the purpose and nature of the visit, and greet with eye contact, smile, and personal introduction.
Recognize and notify provider immediately of emergent patients, perform BLS, provide oxygen administration, and assist provider with emergency care.
Schedule primary care referrals for consumers.
Maintain office supplies, medical supplies, and medications at appropriate par levels as assigned.
Perform quality checks throughout the facility per established policies and procedures.
Other duties as assigned.
Benefits
401(k), PTO, medical, dental, paid parental leave, flexible spending, tuition reimbursement, student loan forgiveness, and additional benefits.
Delivery of high quality patient care through nursing education, research, and innovations.
Strong unit‑based council.
Supportive, team environment with outstanding opportunities for growth.
Learn more about our culture, benefits, and recent awards.
Additional Recognition Texas Health Breeze Urgent Care has been recognized with awards such as Best in DFW 2024, Star Local Media finalist, and several other regional honors for exceptional patient care and service.
#J-18808-Ljbffr