TrailWest Bank
Teller/Customer Service Representative - Missoula, MT
TrailWest Bank, Missoula, Montana, us, 59812
Teller/Customer Service Representative - Missoula, MT
The Mission of TrailWest Bank is to build loyal, long-term relationships based on trust, prosperity, and community.
Our Operations Team is currently in search of a Full-Time Customer Service Representative in Missoula, Montana. A successful candidate will:
Be motivated and reliable
Have strong ethics and integrity
Be enthusiastic, have a positive attitude and be approachable
Have a passion for excellent customer service
Be able to work successfully with a diverse group of people
Responsibilities
Enthusiastically support the Bank's values and mission
Engage customers in meaningful conversations regarding their financial needs and goals, identifying referral opportunities for banking center team members
Cultivate professional relationships with customers, listening carefully to their needs and displaying empathy to provide the best service possible
Proactively help to resolve customer concerns in a timely, professional and positive manner, escalating issues to next level of authority, as needed
Display a high degree of integrity, trustworthiness and professionalism at all times
Actively promote teamwork, leading by example and taking initiative to assist others
Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud
Complete all essential training and display enthusiasm for continuous learning, accepting constructive feedback from more experienced team members
Maintain consistently punctuality and attendance
Follow Bank policy, procedures and guidelines to protect customers and bank assets
Knowledge, Skills and Abilities
Detail oriented
Clear, concise, and effective communication skills- both written and verbal
Basic Computer skills
Willing to learn
Education and Experience
High school diploma or equivalent required; Bachelor degree preferred
1+ year experience interacting with people and displaying excellent customer service skills, demonstrated through work, military and/or education, required
Knowledge of and experience with bank products, online banking, mobile banking applications, debit cards, etc. preferred but not mandatory.
If you are interested in an exciting career opportunity with advancement potential, apply today! We look forward to hearing from you!
TrailWest Bank is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
Referrals increase your chances of interviewing at TrailWest Bank by 2x
Get notified about new Customer Service Representative jobs in Missoula, MT.
Position Details:
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Banking
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Our Operations Team is currently in search of a Full-Time Customer Service Representative in Missoula, Montana. A successful candidate will:
Be motivated and reliable
Have strong ethics and integrity
Be enthusiastic, have a positive attitude and be approachable
Have a passion for excellent customer service
Be able to work successfully with a diverse group of people
Responsibilities
Enthusiastically support the Bank's values and mission
Engage customers in meaningful conversations regarding their financial needs and goals, identifying referral opportunities for banking center team members
Cultivate professional relationships with customers, listening carefully to their needs and displaying empathy to provide the best service possible
Proactively help to resolve customer concerns in a timely, professional and positive manner, escalating issues to next level of authority, as needed
Display a high degree of integrity, trustworthiness and professionalism at all times
Actively promote teamwork, leading by example and taking initiative to assist others
Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud
Complete all essential training and display enthusiasm for continuous learning, accepting constructive feedback from more experienced team members
Maintain consistently punctuality and attendance
Follow Bank policy, procedures and guidelines to protect customers and bank assets
Knowledge, Skills and Abilities
Detail oriented
Clear, concise, and effective communication skills- both written and verbal
Basic Computer skills
Willing to learn
Education and Experience
High school diploma or equivalent required; Bachelor degree preferred
1+ year experience interacting with people and displaying excellent customer service skills, demonstrated through work, military and/or education, required
Knowledge of and experience with bank products, online banking, mobile banking applications, debit cards, etc. preferred but not mandatory.
If you are interested in an exciting career opportunity with advancement potential, apply today! We look forward to hearing from you!
TrailWest Bank is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
Referrals increase your chances of interviewing at TrailWest Bank by 2x
Get notified about new Customer Service Representative jobs in Missoula, MT.
Position Details:
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Banking
#J-18808-Ljbffr