United Wholesale Mortgage
Servicing Transfer Coordinator
United Wholesale Mortgage, Pontiac, Michigan, United States, 48340
Join the United Wholesale Mortgage team as a
Servicing Transfer Coordinator .
What You Will Be Doing
Coordinate the onboarding (inbound) and offboarding (outbound) of mortgage servicing portfolios by collaborating with prior or new servicers, internal departments and investors.
Review and validate loan‑level data files, ensuring completeness and accuracy before, during and after transfer.
Ensure all servicing transfers comply with CFPB, Fannie Mae, Freddie Mac, Ginnie Mae, FHA, VA and other regulatory or investor requirements.
Serve as a liaison between internal departments (Customer Service, Escrow, Loss Mitigation, Payment Processing, etc.) and external partners to resolve transfer‑related issues.
Investigate and resolve transfer discrepancies including misapplied payments, escrow shortages, pending loss mitigation workouts or missing documentation.
Generate and review transfer‑related reports to monitor progress, track outstanding items and identify trends or risks.
Ensure borrower notifications (hello/goodbye letters) are accurate and timely, and assist with resolving borrower inquiries post‑transfer.
Participate in post‑transfer reviews to ensure data integrity and proper loan boarding.
Must‑Have Qualifications
High school diploma or equivalent.
2+ years of experience in mortgage servicing or loan operations, preferably in transfer coordination.
Strong understanding of mortgage servicing processes and regulatory requirements.
Proficient in Microsoft Office (Excel, Outlook, Word).
Excellent communication and organisational skills.
Attention to detail and accuracy under pressure.
Nice To Have Qualifications
Experience with servicing systems (e.g., MSP, LoanServ, Black Knight).
Familiarity with investor guidelines (Fannie, Freddie, FHA, etc.).
Experience with both bulk and flow servicing transfers.
Benefits & Perks
Paid Time Off (PTO) after just 30 days.
Additional parental and maternity leave benefits after 12 months.
Adoption reimbursement program.
Paid volunteer hours.
Paid training and career development.
Medical, dental, vision and life insurance.
401k with employer match.
Mortgage discount and area business discounts.
Free membership to our large, state‑of‑the‑art fitness centre, including exercise classes such as yoga and Zumba, various sports leagues and a full‑size basketball court.
Wellness area, including an in‑house primary‑care physician’s office, full‑time massage therapist and hair salon.
Gourmet cafeteria featuring homemade breakfast and lunch.
Convenience store featuring healthy grab‑and‑go snacks.
In‑house Starbucks and Dunkin.
Indoor/outdoor café with Wi‑Fi.
Disclaimer All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job‑related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at‑will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
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Servicing Transfer Coordinator .
What You Will Be Doing
Coordinate the onboarding (inbound) and offboarding (outbound) of mortgage servicing portfolios by collaborating with prior or new servicers, internal departments and investors.
Review and validate loan‑level data files, ensuring completeness and accuracy before, during and after transfer.
Ensure all servicing transfers comply with CFPB, Fannie Mae, Freddie Mac, Ginnie Mae, FHA, VA and other regulatory or investor requirements.
Serve as a liaison between internal departments (Customer Service, Escrow, Loss Mitigation, Payment Processing, etc.) and external partners to resolve transfer‑related issues.
Investigate and resolve transfer discrepancies including misapplied payments, escrow shortages, pending loss mitigation workouts or missing documentation.
Generate and review transfer‑related reports to monitor progress, track outstanding items and identify trends or risks.
Ensure borrower notifications (hello/goodbye letters) are accurate and timely, and assist with resolving borrower inquiries post‑transfer.
Participate in post‑transfer reviews to ensure data integrity and proper loan boarding.
Must‑Have Qualifications
High school diploma or equivalent.
2+ years of experience in mortgage servicing or loan operations, preferably in transfer coordination.
Strong understanding of mortgage servicing processes and regulatory requirements.
Proficient in Microsoft Office (Excel, Outlook, Word).
Excellent communication and organisational skills.
Attention to detail and accuracy under pressure.
Nice To Have Qualifications
Experience with servicing systems (e.g., MSP, LoanServ, Black Knight).
Familiarity with investor guidelines (Fannie, Freddie, FHA, etc.).
Experience with both bulk and flow servicing transfers.
Benefits & Perks
Paid Time Off (PTO) after just 30 days.
Additional parental and maternity leave benefits after 12 months.
Adoption reimbursement program.
Paid volunteer hours.
Paid training and career development.
Medical, dental, vision and life insurance.
401k with employer match.
Mortgage discount and area business discounts.
Free membership to our large, state‑of‑the‑art fitness centre, including exercise classes such as yoga and Zumba, various sports leagues and a full‑size basketball court.
Wellness area, including an in‑house primary‑care physician’s office, full‑time massage therapist and hair salon.
Gourmet cafeteria featuring homemade breakfast and lunch.
Convenience store featuring healthy grab‑and‑go snacks.
In‑house Starbucks and Dunkin.
Indoor/outdoor café with Wi‑Fi.
Disclaimer All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job‑related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at‑will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
#J-18808-Ljbffr