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Norm Reeves Auto Group

Customer Service (Genesis Dealership)

Norm Reeves Auto Group, Irvine, California, United States, 92713

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Location: Irvine, CA (On site) | Type: Full Time | Compensation: $18.00 - $23.00 / hour

Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!

We are seeking a Service Loaner Coordinator that is available to work regular business hours with Saturday's as needed.

Core Responsibilities

Responsible for managing the full loaner vehicle process.

Supporting the Service Department, and ensuring an excellent customer experience.

Greeting and assisting guests, handling paperwork and inspections, maintaining the loaner fleet, and providing customer follow-up.

Perform other duties as assigned.

Basic Requirements

Preferred candidates have prior rental or customer service experience

A valid driver's license and acceptable driving record

Basic computer proficiency

Benefits & Employee Perks

Medical, Dental, Vision, and Complimentary Life Insurance

401k Matching and FSA

Tuition Reimbursement

Paid Time Off (accrues)

Supplemental Insurance (Hospital, Accident, Critical Illness)

Discounts on Vehicles, Services, and Parts

Tips for a Successful Application & Interview Process

Bring Your Best Resume - Upload your most recent version so we can see all you've accomplished

Transitioning from Another Industry? - A cover letter helps! Use it to highlight transferable skills that make you a great fit

Dress to Impress - First impressions count. Dress professionally and bring your authentic self

Rescheduling or Canceling Interviews - Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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