Qcells North America
Director of Customer Experience — Solar & Storage
Qcells North America, Santa Clara, California, us, 95053
A leading renewable energy company seeks a Director of Customer Service in Santa Clara, CA. This role involves managing customer support operations for solar and energy storage products while ensuring high customer satisfaction. Candidates should have 8–12+ years in customer support, preferably in technology or energy sectors. A focus on team leadership, excellent communication skills, and experience with call centers are essential. Travel may be required up to 20%. The position offers a salary range of $195,000.00 to $235,000.00 per year.
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