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Medica

Senior Workforce Forecasting & Staffing Analyst

Medica, Hopkins, Minnesota, United States, 55305

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A nonprofit health organization is seeking a Workforce Management Analyst III to develop long-term forecasts and capacity plans for call center operations. The role involves creating staffing models and data-driven forecasts to optimize performance. Candidates should have a Bachelor's degree, 5+ years of experience, and strong analytical skills. Microsoft Excel proficiency is essential, and experience in call center environments is preferred. This onsite role requires employees to work 3 days per week. #J-18808-Ljbffr