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Qcells North America

Senior Scheduling Specialist

Qcells North America, Irvine, California, United States, 92713

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Senior Scheduling Specialist

Base pay range $90,000.00/yr - $105,000.00/yr

Position Description Axia by Qcells is seeking an experienced Senior Scheduling Specialist to manage project scheduling activities across the organization. In this role, you will review pipeline reports to identify projects ready for scheduling and work with stakeholders to resolve issues that may delay progress. Key responsibilities include identifying qualified installers in specific regions, sharing project details, coordinating schedules, confirming dates with homeowners, and ordering construction materials. You will collaborate with senior management and cross‑functional teams to develop project plans that align resources, timelines, and budgets while ensuring a five‑star customer experience. The ideal candidate will have strong project management expertise, the ability to navigate challenges effectively, exceptional attention to detail, excellent communication skills, and, per the seniority of the title, will assist the team with a variety of important tasks such as documenting best practices and training new schedulers. Success in this role means ensuring projects are delivered on time, within budget, and to the highest quality standards.

This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Santa Clara, CA with a potential in‑office schedule set at the direct manager’s discretion in accordance with company policies. Remote work may be considered for exceptional cases.

Responsibilities

Optimize scheduling efficiency by balancing in‑house crews and sub‑contractor availability, geographic routing, travel time, and project deadlines

Serve as primary point of contact for customers regarding scheduling updates, timelines, and preparation requirements

Review pipeline reports to identify projects that are ready for a scheduling event

Schedule appointments with homeowners and install teams through phone calls, emails, and text messages

Provide guidance to scheduling specialists by assisting in process improvement and training

Root cause analysis to identify bottlenecks or challenges that prevent the scheduling team from achieving targets

Identify opportunities to streamline scheduling workflows and implement best practices across the scheduling team

Send material orders to the procurement team to order bills of materials

Break complex projects into manageable actions, establish timelines, and prioritize tasks effectively

Proactively identify potential risks and develop contingency plans to safeguard project outcomes

Perform other scheduling tasks, such as site surveys, inspections, and job site visits, as necessary

Required Qualifications

6‑7 years of work experience (or a bachelor’s degree plus 3+ years) as a Scheduling Specialist, Project Manager, or similar role, including managing complex projects from inception to completion, ideally in the retrofit residential PV + ESS renewable energy sector

6‑7 years of experience demonstrating excellent customer experience enhancement skills, capable of guiding peers and influencing senior‑level management to drive positive business outcomes

Exceptional prioritization and time‑management abilities, focusing on delivering high‑quality impact

Strong capabilities in client‑facing situations and teamwork; adept at negotiating, navigating ambiguity, resolving conflicts, and solving ambiguous challenges

Hands‑on experience with advanced project management tools (e.g., enterprise‑level CRMs) and quality assurance and risk management familiarity

Physical, Mental & Environmental Demands To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing: 20% of time

Sitting: 70% of time

Walking: 10% of time

Strength

Pulling up to 10 pounds

Pushing up to 10 pounds

Carrying up to 10 pounds

Lifting up to 10 pounds

Dexterity

Typing: Frequently

Handling: Frequently

Reaching: Frequently

Agility

Turning: Frequently

Twisting: Frequently

Bending: Occasionally

Crouching: Occasionally

Balancing: Never

Climbing: Never

Crawling: Never

Kneeling: Never

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Project Management and Information Technology

Industries Renewable Energy Semiconductor Manufacturing

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications. This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions, headquartered in Irvine, California. HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct‑to‑homeowner solar sales and financing, and EPC services.

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