Abundant Love Home Care Services LLC
Office Administrator
Abundant Love Home Care Services LLC, Charlotte, North Carolina, United States, 28245
Benefits
Free food & snacks
Opportunity for advancement
Training & development
Job Summary: The Home Care Office Administrator is responsible for managing the daily administrative and office operations of a home care agency. This role supports caregivers, clients, and management by ensuring smooth scheduling, accurate documentation, compliance with regulations, and excellent customer service. Work schedule will be Monday to Thursday. Fridays are Flex days.
Key Responsibilities
Manage day-to-day office operations and ensure an organized, professional work environment
Answer phones, respond to emails, and handle inquiries from clients, caregivers, and referral sources
Maintain accurate client and employee records (paper and electronic)
Scheduling & Staffing
Coordinate caregiver schedules to ensure proper coverage for client care plans
Handle call-offs, shift changes, and last-minute staffing needs
Communicate schedules clearly to caregivers and clients
Assist with onboarding new caregivers
Assist with intake paperwork and client file setup
Communicate with clients and families regarding schedules, services, and changes
Ensure client information is kept confidential and up to date
Help maintain compliance with state regulations, agency policies, and accreditation standards
Follow HIPAA and confidentiality guidelines at all times
Qualifications
College degree preferred
Previous administrative or office experience
Skills & Competencies
Strong organizational and multitasking skills
Excellent communication and customer service skills
Basic computer skills (email, word processing, spreadsheets)
Ability to work with others
Attention to detail
Problem-solving and flexibility
Professional and compassionate communication
Ability to work independently and as part of a team
Time management and prioritization
Quick Learner
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Free food & snacks
Opportunity for advancement
Training & development
Job Summary: The Home Care Office Administrator is responsible for managing the daily administrative and office operations of a home care agency. This role supports caregivers, clients, and management by ensuring smooth scheduling, accurate documentation, compliance with regulations, and excellent customer service. Work schedule will be Monday to Thursday. Fridays are Flex days.
Key Responsibilities
Manage day-to-day office operations and ensure an organized, professional work environment
Answer phones, respond to emails, and handle inquiries from clients, caregivers, and referral sources
Maintain accurate client and employee records (paper and electronic)
Scheduling & Staffing
Coordinate caregiver schedules to ensure proper coverage for client care plans
Handle call-offs, shift changes, and last-minute staffing needs
Communicate schedules clearly to caregivers and clients
Assist with onboarding new caregivers
Assist with intake paperwork and client file setup
Communicate with clients and families regarding schedules, services, and changes
Ensure client information is kept confidential and up to date
Help maintain compliance with state regulations, agency policies, and accreditation standards
Follow HIPAA and confidentiality guidelines at all times
Qualifications
College degree preferred
Previous administrative or office experience
Skills & Competencies
Strong organizational and multitasking skills
Excellent communication and customer service skills
Basic computer skills (email, word processing, spreadsheets)
Ability to work with others
Attention to detail
Problem-solving and flexibility
Professional and compassionate communication
Ability to work independently and as part of a team
Time management and prioritization
Quick Learner
#J-18808-Ljbffr