Grand Design RV
Senior Information Technology Manager
Grand Design RV, Middlebury, Indiana, United States, 46540
Primary Objective of Position:
Deliver strategic leadership and comprehensive oversight for all Information Technology operations across a large organization serving approximately 600 users and multiple manufacturing sites. Ensure the implementation of secure, efficient, and scalable technology solutions that satisfy business objectives, consider corporate initiatives and promote operational excellence.
Key Areas of Responsibility
Business Partnership & Strategic Leadership
Collaborate with business unit leaders to understand the business, prioritize initiatives and deliver effective technology solutions
Build strong relationships with internal stakeholders (Grand Design and Corporate) and external partners
Drive the development and execution of IT strategies, a multiyear IT roadmap aligned with business unit and enterprise goal
Digital Transformation & Innovations
Lead digital transformation initiatives, including cloud adoption, automation, and emerging technologies (AI, IoT, RPA) at the BU level in partnership with cross functional Enterprise centers of excellence (CoE’s).
Promote innovation to improve business processes and customer experience
Provide direction and mentorship to an IT team of 8–10 professionals, fostering a culture of accountability, collaboration, and continuous improvement
Support IT talent development and succession planning, promote a learning and growth-oriented environment
Oversee NetSuite ERP system administration, optimization, and integration with other business systems
Ensure effective management of other enterprise applications
Infrastructure, Security & Sustainability
Ensure robust network, server, and cybersecurity measures to protect company assets
Collaborate with Enterprise Information Security Services (ISS) & Enterprise Infrastructure Services (EIS) teams to implement standards
Support sustainability and ESG goals through responsible IT practices (e.g., energy‑efficient infrastructure, e‑waste management)
Helpdesk & Service Management
Manage helpdesk operations to deliver timely and effective user support
Implement IT service management (ITSM) best practices and drive continuous improvement through KPIs and user feedback and look for synergies across the enterprise
Vendor, Budget & Procurement Management
Negotiate vendor contracts, manage IT budgets, and ensure cost‑effective solutions
Utilize procurement best practices across the enterprise
Data Management, Analytics & BI
Oversee data management, ensuring data integrity, availability, and security of the Grand Design data domains
Partner with Enterprise Data CoE to build out an enterprise data lake and implement data best practices
Leverage advanced data analytics and business intelligence to support decision‑making
Partner with EA to develop and maintain enterprise architecture standards to ensure scalability and alignment with business objectives
Compliance, Governance & Risk Management
Maintain adherence to data security, privacy regulations, and internal policies
Follow IT governance frameworks, policies, and procedure
Proactively identify, assess, and mitigate IT risks
Drive technology projects from planning through implementation, ensuring timely delivery and ROI
Champion change management for technology adoption, including communication and training at the local level
Disaster Recovery & Business Continuity
Develop and maintain disaster recovery and business continuity plans
Support technology needs for customer‑facing operations (e.g., digital sales platforms, customer portals)
Education & Experience
Bachelor’s degree in information technology, Computer Science, or related field (Master’s preferred)
Minimum 8–10 years of progressive IT experience, including 3+ years in a leadership role
Proven expertise in ERP and other enterprise systems implementations and run‑state operations (NetSuite preferred)
Strong knowledge of IT infrastructure, networking, and cybersecurity best practices
Experience managing helpdesk operations and IT support for 600+ users
Demonstrated ability to lead teams and manage complex projects within budget and timelines.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology, Management, and Project Management
Industries
Motor Vehicle Manufacturing and Manufacturing
Elkhart, IN $102,400.00‑$204,100.00 1 day ago
Nappanee, IN $75,000.00‑$120,000.00 2 hours ago
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr
Deliver strategic leadership and comprehensive oversight for all Information Technology operations across a large organization serving approximately 600 users and multiple manufacturing sites. Ensure the implementation of secure, efficient, and scalable technology solutions that satisfy business objectives, consider corporate initiatives and promote operational excellence.
Key Areas of Responsibility
Business Partnership & Strategic Leadership
Collaborate with business unit leaders to understand the business, prioritize initiatives and deliver effective technology solutions
Build strong relationships with internal stakeholders (Grand Design and Corporate) and external partners
Drive the development and execution of IT strategies, a multiyear IT roadmap aligned with business unit and enterprise goal
Digital Transformation & Innovations
Lead digital transformation initiatives, including cloud adoption, automation, and emerging technologies (AI, IoT, RPA) at the BU level in partnership with cross functional Enterprise centers of excellence (CoE’s).
Promote innovation to improve business processes and customer experience
Provide direction and mentorship to an IT team of 8–10 professionals, fostering a culture of accountability, collaboration, and continuous improvement
Support IT talent development and succession planning, promote a learning and growth-oriented environment
Oversee NetSuite ERP system administration, optimization, and integration with other business systems
Ensure effective management of other enterprise applications
Infrastructure, Security & Sustainability
Ensure robust network, server, and cybersecurity measures to protect company assets
Collaborate with Enterprise Information Security Services (ISS) & Enterprise Infrastructure Services (EIS) teams to implement standards
Support sustainability and ESG goals through responsible IT practices (e.g., energy‑efficient infrastructure, e‑waste management)
Helpdesk & Service Management
Manage helpdesk operations to deliver timely and effective user support
Implement IT service management (ITSM) best practices and drive continuous improvement through KPIs and user feedback and look for synergies across the enterprise
Vendor, Budget & Procurement Management
Negotiate vendor contracts, manage IT budgets, and ensure cost‑effective solutions
Utilize procurement best practices across the enterprise
Data Management, Analytics & BI
Oversee data management, ensuring data integrity, availability, and security of the Grand Design data domains
Partner with Enterprise Data CoE to build out an enterprise data lake and implement data best practices
Leverage advanced data analytics and business intelligence to support decision‑making
Partner with EA to develop and maintain enterprise architecture standards to ensure scalability and alignment with business objectives
Compliance, Governance & Risk Management
Maintain adherence to data security, privacy regulations, and internal policies
Follow IT governance frameworks, policies, and procedure
Proactively identify, assess, and mitigate IT risks
Drive technology projects from planning through implementation, ensuring timely delivery and ROI
Champion change management for technology adoption, including communication and training at the local level
Disaster Recovery & Business Continuity
Develop and maintain disaster recovery and business continuity plans
Support technology needs for customer‑facing operations (e.g., digital sales platforms, customer portals)
Education & Experience
Bachelor’s degree in information technology, Computer Science, or related field (Master’s preferred)
Minimum 8–10 years of progressive IT experience, including 3+ years in a leadership role
Proven expertise in ERP and other enterprise systems implementations and run‑state operations (NetSuite preferred)
Strong knowledge of IT infrastructure, networking, and cybersecurity best practices
Experience managing helpdesk operations and IT support for 600+ users
Demonstrated ability to lead teams and manage complex projects within budget and timelines.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology, Management, and Project Management
Industries
Motor Vehicle Manufacturing and Manufacturing
Elkhart, IN $102,400.00‑$204,100.00 1 day ago
Nappanee, IN $75,000.00‑$120,000.00 2 hours ago
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr