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Vector Talent Solutions

Senior Risk & Claims Manager

Vector Talent Solutions, Grandview, Missouri, United States, 64030

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About The Company Vector is a leading provider of ancillary construction services, delivering comprehensive solutions to support the construction, energy, utility, and infrastructure sectors.

Location:

Kansas City, MO

Our services include:

Traffic Control

CCTV Inspections

Hydro Excavation

Recruiting & Staffing

We pride ourselves on our commitment to excellence, safety, and sustainability.

About The Role We are seeking an experienced Senior Risk & Claims Manager with a seasoned background in Workers’ Compensation and working knowledge of Auto and General Liability (AGL) claims. This role will oversee the full lifecycle of claims management, compliance, and risk control initiatives, while serving as a strategic partner to operations, safety, and leadership teams.

The selected candidate will manage workers’ compensation claims across multiple jurisdictions, ensure adherence to regulatory requirements, and collaborate with insurers, TPAs, healthcare providers, and legal counsel. In addition, this position will include auto and general liability claim responsibilities, including reporting, in‑house resolution, and third‑party liability management.

This is a highly visible, individual contributor role requiring strong analytical, communication, and leadership skills to safeguard the organization, mitigate risk, and support employees in their recovery and return to productive work.

Key Responsibilities

Lead and manage the full lifecycle of workers’ compensation claims, including investigation, compensability determination, reserve monitoring, settlement negotiations, and cost‑containment strategies.

Oversee auto and general liability claims, including reporting to carriers, collaborating with third‑party adjusters, and managing in‑house resolution.

Serve as primary liaison among employees, healthcare providers, insurers/TPAs, legal teams, and operations.

Partner with Operations and Safety to implement effective return‑to‑work programs and ensure compliance with OSHA 1904.b regulations.

Conduct monthly internal claim reviews and prepare data‑driven reports for senior leadership.

Identify claim trends and recommend proactive risk management solutions.

Participate in legal proceedings, including negotiations, mediations, arbitrations, and hearings.

Supervise vendors and internal staff, ensuring accountability and performance.

Candidate Qualifications

Minimum 7 years in claims management, with at least 5 years focused on workers’ compensation.

Proven supervisory or leadership experience.

Prior claim handling experience in energy/utility construction, leasing, or transportation preferred.

Auto and general liability claim knowledge strongly beneficial.

Knowledge & Skills

Comprehensive expertise in workers’ compensation laws, regulations, and industry best practices across multiple jurisdictions.

Strong working knowledge of OSHA guidelines and requirements.

Proficiency in claims management systems (e.g., Origami) and related technology tools.

Advanced analytical, problem‑solving, and decision‑making capabilities.

Exceptional communication, negotiation, and interpersonal skills.

Ability to manage competing priorities in fast‑paced, decentralized environments.

Self‑motivated and resourceful, capable of driving initiatives without close direction.

Working knowledge of energy infrastructure maintenance, construction, repair, and installation.

Other Requirements

Comfortable working autonomously and supporting field teams.

Corporate office environment with field travel anticipated, including overnight and multi‑night trips.

Ability to be on call for overnight injuries.

Subject to Federal DOT drug & alcohol testing regulations (49 CFR Part 382 and/or 49 CFR Part 199).

Benefits

401(k) with company match

13 days PTO

7 paid holidays

Dental insurance

Health insurance

Vision insurance

Life insurance

This position is subject to the Federal Department of Transportation (DOT) drug & alcohol testing regulations as outlined in 49 CFR Part 382 and/or 49 CFR Part 199.

Vector is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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