Logo
ABB

Field Service Technician

ABB, Granite Heights, Wisconsin, United States

Save Job

Job Overview

Field Service Technician

– ABB is a global leader in industrial power solutions. ABB helps industries achieve higher efficiency, lower environmental impact and transformative digital solutions. As a ABB employee you will work with a team of passionate, service‑focused, highly skilled people who are dedicated to solving complex challenges. Responsibilities

Work on‑site with customers to identify opportunities for operational improvement and eliminate pain points. Perform field service tasks, including identifying technical issues and conducting certified on‑site troubleshooting. Prepare material lists for service activities, ensuring all materials, parts, and equipment meet quality standards and are available. Execute installation, commissioning, maintenance, repairs, extensions, upgrades, retrofits, end‑of‑life services, and replacements. Build and maintain positive customer relationships to enhance satisfaction and identify potential new sales opportunities. Proactively detect potential equipment failures and recommend corrective actions. Suggest product and quality improvements. Provide recommendations to management for improving operations and customer service; follow safety protocols and maintain safe work and environmental practices; report unsafe practices and incidents promptly. Qualifications

Bachelor’s degree in Electrical Engineering (or equivalent) with 1+ year(s) servicing critical power equipment; OR associate’s degree with 3+ years; OR high school diploma/GED with 5+ years and equivalent experience. Advanced ability to interact and communicate (written and verbal) with varying levels within the organization. Proficient with Microsoft Office products. Moderate experience in project managing with MS Project or Excel. Advanced testing skills: writing test plans and reports detailing test results. Strong organizational skills and ability to meet deadlines on administrative duties. Collaborative teamwork and urgency with ownership mindset. Benefits

Health, life & disability coverage – multiple plan options and paid benefits. Vision, dental & medical plans; short‑ and long‑term disability; volunteer life insurance. Retirement plans: 401(k) with company contributions; Employee Stock Acquisition Plan (ESAP). Paid holidays, annual vacation based on service, parental leave (up to 6 weeks). Employee Assistance Program and wellness resources. Extensive employee and family discounts. Salary range: $57,400–$91,840 annually. ABB is an Equal Employment Opportunity and Affinitive Action employer for Protected Veterans and Individuals with Disabilities. All qualified applicants will receive consideration without regard to gender identity, gender expression, sexual orientation, marital status, citizenship, age, race, ethnicity, disability, veteran status or any other protected characteristic.

#J-18808-Ljbffr