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Hagerty

Material Damage Field Appraiser

Hagerty, Providence, Rhode Island, United States

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As a

Material Damage Field Appraiser , you’ll be responsible for reviewing repair estimates for accuracy and preparing original estimates. This includes negotiating with repair facilities for claim related repair costs, providing feedback and direction to independent appraisers, and working with the Claims team to resolve damage related escalations and complete virtual repair quality reviews. The position encompasses on-site field inspections of damages and remote work from a home office. The role requires residence in either Western Long Island, New York or Massachusetts area; frequent on-site inspections throughout the assigned region are essential.

What You’ll Do

Virtually review claim estimates and photographs for accuracy using CCC estimate review tools

Coordinate on-site inspections as necessary

Negotiate with repair shops to reach agreed repair prices

Prepare estimates using CCC estimating software

Ensure all claim actions comply with state insurance regulations

Communicate regularly with the Claims team on all things related to damages

Build relationships with classic and exotic repairers

Assist in ongoing material damage projects

Serve as liaison between adjusters and shops to ensure an efficient claim experience

Attend team huddles to promote teamwork and training

Monitor NPS feedback

This might describe you

Detail oriented

Efficient in Microsoft Suite, including Excel skill

Able to maintain a high level of accuracy

Excellent verbal and written communication skills

High automotive technical proficiency with willingness to continue training

Deep interest, knowledge and enthusiasm for collectible and future automotive advancements

Ability to establish rapport with all levels of collector car people

Strong negotiation skills

Ability to interact effectively with shops

Maintain confidentiality

Strong interpersonal skills

Work well independently and within a team

Effective at conflict resolution

Ability to perform against agreed upon goals

Embrace and exude Hagerty’s Core Values by fostering engagement and exhibiting a growth mindset

Minimum 5 years claim experience or comparable shop work experience

Familiarity with public company requirements, including Sarbanes‑Oxley and key regulations (if applicable)

Say hello to Hagerty – an automotive enthusiast brand and the world’s largest membership organization that offers specialty insurance for enthusiasts, a Drivers Foundation, Garage + Social, Drivers Club, Marketplace, and more. Hagerty is committed to preserving car culture for future generations and enjoys a winning culture, inclusive community, and opportunities for growth.

If you reside in Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, Jersey City, New Jersey, Cincinnati, Toledo, Ohio, Rhode Island, Vermont, Washington, British Columbia, Canada please email recruiting@hagerty.com for compensation, benefits, and perks.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Management

Insurance

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