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Gerber Collision & Glass

General Manager

Gerber Collision & Glass, Matteson, Illinois, United States, 60443

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WELCOME TO GERBER COLLISION & GLASS

Company: Gerber Collision & Glass

Our Team Members Drive Us!

Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1,000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description The General Manager’s primary responsibility is to provide an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They are responsible for coaching and empowering each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and plays a pivotal role in the success of the customer’s experience by ensuring alignment with all team members. General Managers are committed to leading by example at all times.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.

Prepare and manage the annual and monthly operating budget of the collision center.

Forecast, target and track monthly sales, profit and expense objectives.

Deliver formal annual performance reviews and informal monthly performance reviews.

Monitor and maintain all accounts payable and accounts receivable relating to the Collision Center.

Maintain a clean and organized repair facility at all times.

Monitor all maintenance required for all shop equipment, including the paint booth.

Provide training for all staff as necessary.

Ensure all staff wear proper safety gear and adhere to dress code.

Open and close the facility daily as per established procedures.

Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.

Manage all estimates to ensure labor mix is within established standards. Manage store capacity.

Lead and manage all repair facility personnel.

Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings.

Attend training, information sessions and workshops recommended by Senior Leadership Team.

Stay on top of and follow up on Store CSI performance review within 24 hours.

Education And/or Experience Required

Post-Secondary Education or equivalent.

Proven leadership experience in a collision repair environment or similar role.

Required Skills/Abilities

Attention to detail and a high degree of accuracy.

Ability to consistently demonstrate a successful client experience.

Clear verbal and written communication skills.

Ability to motivate others using effective coaching tools and management skills.

Physical demands of the job must be met to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success

Annual Paid Time Off (PTO) plans.

Two weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.

Six paid holidays annually.

Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.

401(k) Retirement Plan with company match.

Employer Paid Short‑Term Disability & Life Insurance.

Additional Voluntary Life Insurance.

Continuing Education Opportunities.

Free Prescription or Non‑Prescription Safety Glasses annually.

Annual Voluntary Uniform Stipend.

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.

About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details Pay: $90,000 - $120,000 a year based on experience.

Qualify for Quarterly Bonuses.

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