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Frasco Profiles (An AccuSourceHR Company)

Investigator

Frasco Profiles (An AccuSourceHR Company), Los Angeles, California, United States, 90079

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Job Summary Investigate insurance claims as part of the Interview Team at Frasco. The role involves scene investigations, gathering evidence, handling document signings, wellness checks, daily updates, and preparing detailed investigation reports. The position may be full‑time or part‑time and is based in Los Angeles, California.

Compensation

Hourly Rate:

$22 - $28 per hour (Weekly Pay) Commensurate with experience and performance

Travel Time:

compensated at 100% of regular hourly rate after reasonable commute

Mileage Reimbursement:

$0.55 per mile

Paid Administrative Time:

paid at regular hourly rate

Paid Training:

paid at regular hourly rate

Reports To Regional Manager

Essential Job Functions

Conduct insurance claim investigations, including taking recorded claimant and witness statements and performing scene investigations

Complete multiple types of complex claim investigations

Review assignments and supporting documentation to determine case objectives and client expectations

Submit daily updates regarding work performed on each case

Maintain a sufficient level of client billable hours

Prepare and dictate detailed investigation reports

Adhere to strict due dates

Requirements

Strong attention to detail with commitment to accuracy and quality

Effective communication skills

Ability to work independently

Ability to work from a home‑based office with flexible hours

Valid driver’s license and vehicle

Minimum auto insurance coverage: $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage

Smartphone, printer, scanner, desktop/laptop computer with a good internet connection

Ability to model behaviors that reflect Frasco’s core values

Capacity to contact clients, strategize, and proceed accordingly

Preferred Qualifications

Associate or Bachelor’s Degree in Criminal Justice or related field

Bi‑lingual in Spanish and English

Customer service experience

About Us Frasco is a leading provider of investigative services for the insurance industry. We are committed to delivering accurate, high‑quality investigation services to meet our clients’ expectations.

Additional Information Job Location: Los Angeles, California

Job Type: Part‑Time (Billable Hours, Non‑exempt)

Bi‑lingual in Spanish and English preferred.

All replies are confidential. Equal Opportunity Employer.

Ready to make a difference? Apply now!

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