ADP
Bilingual Client Support Specialist - English/Spanish - February 2026 Hire Date
ADP, Florida, New York, United States
Bilingual Client Support Specialist - English/Spanish - February 2026 Hire Date
Apply for the
Bilingual Client Support Specialist
role at
ADP .
Job Overview ADP is hiring a Client Support Specialist to serve as the front‑line representative for our clients, assisting with issue resolution, answering questions, training users on ADP technology, and ensuring high levels of client satisfaction.
This role focuses on helping clients with between 50 and 999 employees. You will work in a metrics‑driven call center environment, delivering clear, professional communication over the phone and in writing.
Responsibilities
Act as an independent or team consultant servicing ADP products and technology.
Provide solutions for time‑sensitive issues by identifying root causes and offering actionable recommendations.
Build relationships with clients via phone, email, and chat, exceeding expectations in every interaction.
Educate clients on product value and provide training and best‑practice recommendations.
Maintain a daily schedule and manage a high volume of inbound calls, including peak season increases.
Uphold ADP’s core values, especially Integrity is Everything.
What You Can Expect On a Typical Day
Collaborate with teams to resolve client inquiries.
Use call‑center metrics to monitor and improve performance.
Participate in ongoing training and development programs.
Enjoy a supportive, inclusive workplace with opportunities for career growth.
Required Qualifications
3–5 years of experience in client/customer service or systems integration.
Ability to work overtime during peak seasons.
Fluency in English and Spanish.
College degree preferred but not required; equivalent experience is acceptable.
Military veterans welcome and encouraged to apply.
Benefits
Equity, inclusion, and belonging culture.
Business Resource Group participation.
Agile, fast‑paced environment with many advancement opportunities.
Ongoing training, development, and mentorship.
Best‑in‑class benefits starting on Day 1.
Mental health and well‑being support.
Community volunteering program with paid time off.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP ADP is committed to an inclusive, diverse, and equitable workplace, providing equal employment opportunities regardless of protected characteristics such as race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, or disability. Hiring decisions are based on qualifications, experience, and job performance.
Ethics at ADP ADP operates with the highest ethical standards and compliance. Employees are expected to uphold ADP’s values and maintain an honest, respectful workplace.
Apply Now Ready to make your mark?
Apply now! Watch more about Client Services at ADP:
Client Services Videos
#J-18808-Ljbffr
Bilingual Client Support Specialist
role at
ADP .
Job Overview ADP is hiring a Client Support Specialist to serve as the front‑line representative for our clients, assisting with issue resolution, answering questions, training users on ADP technology, and ensuring high levels of client satisfaction.
This role focuses on helping clients with between 50 and 999 employees. You will work in a metrics‑driven call center environment, delivering clear, professional communication over the phone and in writing.
Responsibilities
Act as an independent or team consultant servicing ADP products and technology.
Provide solutions for time‑sensitive issues by identifying root causes and offering actionable recommendations.
Build relationships with clients via phone, email, and chat, exceeding expectations in every interaction.
Educate clients on product value and provide training and best‑practice recommendations.
Maintain a daily schedule and manage a high volume of inbound calls, including peak season increases.
Uphold ADP’s core values, especially Integrity is Everything.
What You Can Expect On a Typical Day
Collaborate with teams to resolve client inquiries.
Use call‑center metrics to monitor and improve performance.
Participate in ongoing training and development programs.
Enjoy a supportive, inclusive workplace with opportunities for career growth.
Required Qualifications
3–5 years of experience in client/customer service or systems integration.
Ability to work overtime during peak seasons.
Fluency in English and Spanish.
College degree preferred but not required; equivalent experience is acceptable.
Military veterans welcome and encouraged to apply.
Benefits
Equity, inclusion, and belonging culture.
Business Resource Group participation.
Agile, fast‑paced environment with many advancement opportunities.
Ongoing training, development, and mentorship.
Best‑in‑class benefits starting on Day 1.
Mental health and well‑being support.
Community volunteering program with paid time off.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP ADP is committed to an inclusive, diverse, and equitable workplace, providing equal employment opportunities regardless of protected characteristics such as race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, or disability. Hiring decisions are based on qualifications, experience, and job performance.
Ethics at ADP ADP operates with the highest ethical standards and compliance. Employees are expected to uphold ADP’s values and maintain an honest, respectful workplace.
Apply Now Ready to make your mark?
Apply now! Watch more about Client Services at ADP:
Client Services Videos
#J-18808-Ljbffr