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Arkansas.gov

SOCIAL SERVICES SPECIALIST

Arkansas.gov, Texarkana, Arkansas, United States, 71854

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Position Information Position Number:

22109234 County:

Miller Posting End Date:

01/15/2026 Anticipated Starting Salary:

$52,137.00

Hiring Manager:

Marea Smith

Job Series:

Social Services Programs - Career Path

Classification:

Social Services Specialist

Class Code:

SSP16P

Pay Grade:

SGS06

Salary Range:

$52,137 - $77,163

Special Work Conditions

Be prepared to work non-standard work hours which often include evenings, weekends and holidays

Be on a 24 hour on-call rotation for up to 7 days at a time

Operate a motor vehicle safely according to applicable laws at any time of day or night

Have reliable personal transportation

Extensive in-state travel ability

Maintain a valid driver’s license and current auto insurance

Ability to work with families who are experiencing poverty, addiction, and/or some type of neglectful or abusive situation

Lift weight (i.e., picking up children) up to 50 lbs.

Ability to transport children and adults, deal with complex situations and problem solve those situations, deal with stressful situations

Preferred Qualifications

Formal education of a bachelor’s degree

Experience in working with children and/or families, some experience with community engagement or community resources

Public speaking and computer experience preferred

Organizational skills are a must

Job Summary The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

Primary Responsibilities

Assess client eligibility and provide individualized case management

Develop service plans tailored to client needs

Conduct home visits, interviews, and risk assessments

Maintain detailed case records and documentation

Advocate for clients in legal, medical, and housing matters

Knowledge and Skills

Knowledge of crisis intervention and de-escalation techniques

Knowledge of Arkansas social service laws, policies, and regulations

Ability to analyze client needs and create action plans

Understanding of behavioral health and protective services

Minimum Qualifications

Minimum of two years of work experience in human services programs or public service

Required to have a background check and child/adult maltreatment registry check

Licensure/Certifications N/A

Other Job Related Education and/or Experience May Be Substituted for All or Part of These Basic Requirements, Except for Certification or Licensure Requirements, Upon Approval of the Qualifications Review Committee The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Benefits The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

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