The Cleveland Orchestra
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Floor Coordinators
role at
The Cleveland Orchestra
Floor Coordinator – Front of House Event Team This seasonal, part-time position averages 5–15 hours per week for weekday, matinee concerts.
Pay Range This range is provided by The Cleveland Orchestra. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $11.00/hr – $11.00/hr
Responsibilities Team members will work cooperatively with the Guest Experience department to support the operational direction, philosophy, and goals of The Musical Arts Association and The Cleveland Orchestra; establish a good rapport with other Front-of-House Event Staff and Volunteer Ushers to ensure success; greet guests as they enter your area and offer help as necessary; direct guests to proper ticketed areas or answer questions as needed; find creative ways to personalize the experience for each Cleveland Orchestra guest; be familiar or willing to learn about the building, as well as the event you are working; demonstrate a willingness to learn the role in emergency procedures; remain on duty through concert or event until guests have left the spaces – extending appreciation as guests leave the venue; and attend all relevant training and workshops.
Qualifications
GED or High School diploma.
Interest in or experience with orchestral music preferred.
A commitment to providing an exceptional customer experience.
Strong communication skills.
Prior customer service experience is strongly preferred.
Demonstrate independent, mature judgment.
Convey a professional image and attitude.
Ability to work a flexible schedule, mainly evenings and weekends.
We offer an hourly rate of $11 and the opportunity to enjoy Severance Music Center and The Cleveland Orchestra concerts.
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Non-profit Organizations
#J-18808-Ljbffr
Floor Coordinators
role at
The Cleveland Orchestra
Floor Coordinator – Front of House Event Team This seasonal, part-time position averages 5–15 hours per week for weekday, matinee concerts.
Pay Range This range is provided by The Cleveland Orchestra. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $11.00/hr – $11.00/hr
Responsibilities Team members will work cooperatively with the Guest Experience department to support the operational direction, philosophy, and goals of The Musical Arts Association and The Cleveland Orchestra; establish a good rapport with other Front-of-House Event Staff and Volunteer Ushers to ensure success; greet guests as they enter your area and offer help as necessary; direct guests to proper ticketed areas or answer questions as needed; find creative ways to personalize the experience for each Cleveland Orchestra guest; be familiar or willing to learn about the building, as well as the event you are working; demonstrate a willingness to learn the role in emergency procedures; remain on duty through concert or event until guests have left the spaces – extending appreciation as guests leave the venue; and attend all relevant training and workshops.
Qualifications
GED or High School diploma.
Interest in or experience with orchestral music preferred.
A commitment to providing an exceptional customer experience.
Strong communication skills.
Prior customer service experience is strongly preferred.
Demonstrate independent, mature judgment.
Convey a professional image and attitude.
Ability to work a flexible schedule, mainly evenings and weekends.
We offer an hourly rate of $11 and the opportunity to enjoy Severance Music Center and The Cleveland Orchestra concerts.
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Non-profit Organizations
#J-18808-Ljbffr