East Bay Community Action Program
Intake Coordinator
East Bay Community Action Program, East Providence, Rhode Island, us, 02914
East Bay Community Action Program (EBCAP) is seeking a full‑time Intake Coordinator for our Health Center at 100 Bullocks Point Ave, Riverside, RI.
The Intake Coordinator serves as the first point of contact for patients accessing EBCAP Health Center services, both in‑person and via telehealth. This position is responsible for comprehensive intake procedures including patient registration, screening, assessment, and coordination with the healthcare team to ensure patients receive appropriate and timely care.
Responsibilities
Work with health center clients and perform various screenings to determine client needs with respect to healthcare and/or social determinants.
Refer to appropriate services internally and externally as needed.
Provide specific assessments to Health Center clients to determine individual client needs. Assessments may include, but are not limited to, social history, PHQ (Patient Health Questionnaire), Cage Questionnaire (cut, annoyed, guilty, eye identify problems with alcohol), Tobacco Usage, GPRA (Government Performance & Results Modernization), Social Determinants, etc.
Qualifications
Minimum of a High School Diploma or equivalent required.
Strong commitment to providing quality customer service while handling confidential information in a highly professional manner.
Excellent telephone skills and a courteous and helpful manner are essential.
Benefits
Competitive compensation
Comprehensive benefits including health, dental, and vision insurance
Retirement plan with up to 3% employer match after 1 year
Paid time off and holidays
Tuition reimbursement opportunities
Professional development support
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Hospitals and Health Care
We welcome candidates from all backgrounds who are passionate about making a difference in our community. Referrals increase your chances of interviewing at East Bay Community Action Program by 2×.
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The Intake Coordinator serves as the first point of contact for patients accessing EBCAP Health Center services, both in‑person and via telehealth. This position is responsible for comprehensive intake procedures including patient registration, screening, assessment, and coordination with the healthcare team to ensure patients receive appropriate and timely care.
Responsibilities
Work with health center clients and perform various screenings to determine client needs with respect to healthcare and/or social determinants.
Refer to appropriate services internally and externally as needed.
Provide specific assessments to Health Center clients to determine individual client needs. Assessments may include, but are not limited to, social history, PHQ (Patient Health Questionnaire), Cage Questionnaire (cut, annoyed, guilty, eye identify problems with alcohol), Tobacco Usage, GPRA (Government Performance & Results Modernization), Social Determinants, etc.
Qualifications
Minimum of a High School Diploma or equivalent required.
Strong commitment to providing quality customer service while handling confidential information in a highly professional manner.
Excellent telephone skills and a courteous and helpful manner are essential.
Benefits
Competitive compensation
Comprehensive benefits including health, dental, and vision insurance
Retirement plan with up to 3% employer match after 1 year
Paid time off and holidays
Tuition reimbursement opportunities
Professional development support
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Hospitals and Health Care
We welcome candidates from all backgrounds who are passionate about making a difference in our community. Referrals increase your chances of interviewing at East Bay Community Action Program by 2×.
#J-18808-Ljbffr