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FDE LLC, d/b/a Ashley Northeast

Visual Merchandise Manager

FDE LLC, d/b/a Ashley Northeast, Milford, Connecticut, United States, 06466

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Visual Merchandise Manager

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FDE LLC, d/b/a Ashley Northeast

FDE LLC, d/b/a Ashley Northeast provides a competitive pay range for this position. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $58,000.00/yr – $62,000.00/yr

Who We Are

#1 Selling Furniture Brand in the World

#1 Retailer of Furniture and Bedding in the United States

Our Culture & Team Member Programs At FDE, we pride ourselves on a culture of recognition and growth. We invest in our team and value feedback through programs like Employee Surveys.

Hope to Dream:

For every mattress sold, a portion of proceeds is used to purchase and donate beds to children in need (ages 3–16)

Give a Day:

Paid volunteer day annually with an approved organization

Corporate Chaplains:

Support for grief care, hospital visits, marriage/parenting, aging parents, and stress management

Life Resources:

Quarterly events supporting finances, relationships, health, and wellness

Team Member Relief Fund:

Financial assistance for unexpected life events

SmartDollar:

FREE financial wellness program for budgeting, debt reduction, and saving

Position Overview The

Visual Merchandise Manager

is responsible for executing corporate visual merchandising strategies, achieving business goals, and fostering an inclusive and collaborative work environment that drives results and delivers amazing guest experiences. The VMM may oversee multiple store locations and is accountable for visual presentation, operational excellence, employee engagement, and ensuring that every guest interaction is memorable.

Essential Functions

Engage guests with enthusiasm, professionalism, and in-depth product knowledge

Organize and conduct store meetings with effective communication and clear action steps

Implement all corporate visual merchandising directives and strategies

Lead assortment walkthroughs, analyze sales data, and follow up with actions to optimize store assortments

Ensure proper signage and presentation of all displays, fixtures, and collections

Maintain showroom and warehouse cleanliness and organization

Coordinate facility maintenance, upgrades, and repairs to enhance the guest experience

Operations

Maintain high peer‑to‑peer accountability and ensure compliance with all visual, operational, guest experience, finance, delivery, and payroll processes

Improve processes and eliminate waste, leading and conducting biannual inventories with the Store Operations Team

Maintain effective communication with corporate office, property management, and store teams

Proficient in company software, including Word and Excel

Support the sales team by following store operating procedures

Coach team members to deliver exceptional guest experiences and share product knowledge

Collaborate with Regional and Marketing teams to maximize special events such as VIP nights and Grand Openings

Customer Service

Ensure all team members follow standard operating procedures for guest experience

Resolve pending guest situations quickly and effectively with collaborative communication

Coordinate facility maintenance and repairs to maintain high store standards

Human Capital

Onboard and train team members to align with company values and performance standards

Deliver performance appraisals, identify strengths, and place team members in roles suited to their skills

Address conflict constructively and privately to build stronger working relationships

Drive engagement through team member benefits, recognition programs, and celebrations

Participate in manager and cross‑training programs to support leadership growth

The VMM may occasionally perform hands‑on duties such as unloading trailers or merchandising as needed. Must be able to lift, lower, push, or pull furniture over 100 lbs and stand for extended periods.

Employment Details

Full‑time: Minimum 40 hours per week

Additional hours during market events, holidays, peak seasons, and for vacation coverage

25–50% travel within the region to support multiple store locations

Education & Experience Requirements

BA or BS in retail management, visual merchandising, graphic design, interior design, marketing, or related field (or equivalent experience)

Minimum 5 years of experience in retail visual merchandising or design (furniture retail preferred)

3–5 years of supervisory experience

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Design and Management

Industries

Retail Furniture and Home Furnishings

Benefits

Medical insurance

Vision insurance

401(k)

Location Milford, CT

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