Hybrid Customer Insights Analyst - VoC & CX Analytics

A national housing lender is seeking a Customer Insights Analyst to enhance customer experience through data analysis and interaction metrics. The role involves analyzing customer journeys, executing Voice of Customer (VoC) programs, and collaborating with cross-functional teams to drive measurable outcomes. Candidates should have 1-2 years of relevant experience and strong proficiency in data analysis tools like Power BI. This position offers a hybrid schedule with competitive benefits and opportunities for professional development. #J-18808-Ljbffr