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Thrive Communities

Assistant Community Manager

Thrive Communities, Seattle, Washington, us, 98127

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Assistant Community Manager

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Thrive Communities .

Salary: $25.00-$26.00 per hour.

Schedule: Full-time; Tue‑Fri 9 AM‑6 PM, Sat 10 AM‑5 PM.

Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award‑winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at‑scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Benefits

32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)

Housing Discount may be available

Employer matched 401k retirement plan

Bonus Potential

Leasing & Renewal Commission eligible

$0 premium medical, dental, and vision insurance effective 1st of the month following your start date

Fully covered Long‑term disability insurance for associates

Fully covered life insurance policy for associates with supplemental life insurance options

24/7 Everyday Assistance Program (EAP)

Voluntary Critical Illness, Accident, Hospital Indemnity, and Short‑term Disability insurance

Pet Insurance discounts

Parking & Transit Commuter Benefits

Annual professional development reimbursement

Training opportunities and career progression/growth plans

Ability to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)

Company‑wide parties and events

Job Responsibilities

Income Collection & Accounts Payable

Maintain accurate resident records. Update all rents, deposits and application fees received from residents daily. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos).

Deposit all receipts prior to bank close each day.

Enter invoices daily into appropriate system for timely payment.

Reconcile property credit card in accordance with accounting policies and deadlines.

Assist with month‑end procedures including deposit accounting, variances, expiring leases, write‑off register, receivable aging, security deposit activity and gross potential rent.

Resident Relations

Perpetuate a true sense of community.

Maintain positive customer relations attitude.

Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff. Inspect move‑outs and vacancies when requested.

Marketing

Ensure appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.

Be knowledgeable of all phases of leasing and resident retention.

Greets prospective clients, shows the community, and performs leasing duties.

Answer and handle incoming phone calls.

Maintain awareness of local market conditions and trends. Contribute ideas to the Community Manager for marketing community and improving resident satisfaction.

Maintain a lease closing ratio at a level appropriate for the property and submarket.

Administrative

Update required reports concerning move‑out notices, activity, etc. daily and provide information to the Community Manager.

Organize and file all applicable reports, leases and paperwork.

Proofread all lease paperwork and process move‑ins and move‑outs.

Process all security deposit move‑out reports.

General

Perform any additional duties assigned by the Community Manager or Regional Manager.

Desired Skills And Experience

2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.

Experience with Yardi/CRM and On‑Site.

Affordable housing (MFTE, Arch, etc.) experience preferred if working at a property with affordable units.

Accounts Payable experience or prior experience reviewing and paying/entering invoices.

Driver's License and vehicle insurance may be required.

Desired Competencies

Highly detail oriented with the ability to provide accurate and timely reports and information.

Comfortable working in a fast‑paced, customer‑service‑oriented environment.

Understanding of industry terms.

Able to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.

Ability to de‑escalate conflict and remain calm and courteous at all times.

Kind, thorough, and clear in communication with residents, vendors, subordinates, support departments, ownership and leadership.

Respectful and understands diverse cultural and socio‑economic backgrounds.

Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.

Performs duties under pressure and meets multiple and competing deadlines.

Takes instructions and feedback from supervisors and follows direction, learning and growing with a positive attitude.

Exercises strong problem‑solving skills.

Interacts with co‑workers, supervisors, guests and the public in a professional and pleasant manner.

Strong time management, organizational and prioritization skills.

Strong attention to resident retention.

Ability to read, write, speak and comprehend English using correct grammar and punctuation.

Physical Requirements

Stand, walk or sit alternatively depending on the specific needs of the day.

Occasional need to perform the following physical activities:

Bend/Stoop/Squat

Climb stairs

Push/Pull

Reach above shoulder

Constant need to write and type using keyboard or pen/paper.

Lifting frequently up to 25 lbs and occasionally 25 – 40 lbs.

Works both indoors (majority of the time) and outdoors in all weather conditions.

For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.

Equal Employment Opportunity Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy‑related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check & Drug Screen Policy Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

The 4‑panel Drug Screen Tests For The Following

Amphetamines including Methamphetamine

Cocaine Metabolites

Opiates including Codeine and Morphine

Phencyclidine ("PCP")

Thrive Communities reserves the right to modify this policy at any time without notice.

Seniority level Entry level

Employment type Full‑time

Job function Marketing and Sales

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