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PNC

Teller

PNC, Milwaukee, Wisconsin, United States, 53244

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Teller

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Full‑Time Teller Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where every employee feels respected, valued, and has the opportunity to contribute to the company’s success. As a full‑time Teller within PNC’s Retail Banking organization, you will be based in Milwaukee, WI at the Midtown WI Branch.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions and educates customers on alternatives available for their financial interactions.

Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.

Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

Applies product and procedural knowledge to solve customer’s problems.

Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

PNC Employees take pride in our reputation and expect the following characteristics:

Customer Focused:

Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk:

Assessing and effectively managing all risk associated with business objectives to ensure adherence to PNC’s Enterprise Risk Management Framework.

To learn more about this and other opportunities on our team, watch this video.

Qualifications Preferred Skills:

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies:

Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience:

Roles at this level typically do not require a university / college degree, high school diploma, GED, or significant experience. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education:

No degree

Certifications:

No required certification(s)

Licenses:

No required license(s)

Benefits PNC offers a comprehensive range of benefits for full‑time employees, including medical/prescription drug coverage (with a Health Savings Account feature), dental & vision options, life insurance, disability protection, 401(k) with match, pension, stock purchase plans, dependent care reimbursement, backup child/elder care, adoption, surrogacy and doula reimbursement, educational assistance, and a wellness program with financial incentives. Paid time off includes maternity and/or parental leave; up to 11 paid holidays; 8 occasional absence days; 15 to 25 vacation days depending on career level and years of service.

Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at

AccommodationRequest@pnc.com

with the subject line “accommodation request” and include your name, the job ID, and preferred method of contact. You may also call 877‑968‑7762 and say “Workday” for assistance. All information will be kept confidential and used only to provide required accommodations. PNC fosters an inclusive workplace and provides reasonable accommodations to employment applicants with a disability.

Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to federal and state laws, including the FDIA, SAFE Act, and FINRA.

California Residents Refer to the California Consumer Privacy Act Privacy Notice for how PNC uses or discloses personal information in our hiring practices.

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Finance

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