SaaS Customer Success & Onboarding Specialist

A leading industrial machinery manufacturer is seeking a proactive Customer Success Representative in Lyndhurst, VA. This role focuses on supporting customers using the SaaS products, ensuring effective onboarding and continuous assistance. Responsibilities include managing client relationships, conducting training, and analyzing engagement metrics. Ideal candidates will possess over 2 years of customer service experience, professional communication skills, and proficiency with CRM tools. This is a full-time entry-level position offering varied benefits including health insurance and retirement plans. #J-18808-Ljbffr