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Heights Wellness Retreat

Spa Sales Specialist

Heights Wellness Retreat, Ankeny, Iowa, United States, 50015

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Spa Sales Specialist

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Heights Wellness Retreat

Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Company Overview Massage Heights is a national franchise U.S. and Canadian brand of massage and skincare retreats locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our members’ and guests’ wellness goals through providing therapeutic and healing services.

Benefits

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Growth opportunities

Paid training

Digital workspace

Stunning retreats

Massage Heights Family Fund

Competitive pay with commission and bonus opportunities

Schedule / Expected work hours

6-8 hour shifts

Full and part-time positions available

Required 1 weekend shift

Days and evening shifts available

Responsibilities

Achieve monthly sales targets through membership and gift card sales.

Provide exceptional service by listening, communicating, and responding to guests’ needs.

Promote the therapeutic/wellness benefits of massage therapy and skin therapy.

Educate guests confidently and effectively about services and products.

Exhibit excellent phone etiquette with an upbeat tone and strong articulation.

Develop and maintain positive relationships with team members and guests.

Qualifications

Exceptional guest service and communication abilities.

Previous experience in sales, retail, or guest services is required.

Proficient with basic computer software and quick to learn new systems.

Fast learner with a positive and energetic demeanor.

Strong critical thinking skills, especially in resolving customer conflicts.

Passionate about interacting with people and consistently delivering outstanding service.

Thrives in collaborative team settings.

Company Values

Loyal

Authentic

Passionate

Diligent

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