Optimal Care
Hospice Client Support Executive
role at
Optimal Care
Optimal Care is where your dedication meets a rewarding career.
As a clinician‑owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our patients and families every day. We are the Midwest’s premier provider of physician services, home health, and hospice care. Our integrated care delivery model incorporates technology, innovation, and best practices and produces value‑based outcomes by managing chronic disease, rehabilitation, and end‑of‑life care.
We live a simple mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, we are committed to being an exceptional place to work. Your expertise, passion, and dedication to quality care will thrive here. Together we will build a remarkable workplace.
Exceptional Benefits
Minimum of 3 weeks paid time off (PTO)
Company vehicle program
Flexible work schedule
Mentorship culture
Medical, dental, and vision insurance
401(k) retirement plan
Mileage reimbursement
Cutting‑edge technology
What we can offer
A competitive base salary with no cap on incentives – unlimited earning potential
Orientation bonus program ensures high levels of compensation
No wait to earn commissions/incentives – top performers make 6‑digit total compensation
Career ladder growth opportunities – we’re expanding!
The ability to keep your current relationships and continue to build on them
A stand‑alone hospice with a care continuum (home health and physician services)
In‑house research and development team to help build innovative/specialty programs for our clients
Data‑driven territories that set you up for success
Strong training and orientation program – including an orientation manual
Senior leadership team all have 25+ years post‑acute management experience
In‑house recruiting team to ensure professional clinical team expertise
Proactive hiring model to ensure growth capacity
Key Responsibilities Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non‑medical home care, hospitals, and other medical community partners. This position aligns closely with industry‑standard roles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator or Account Executive, Hospice Services.
Drive sales by building relationships with healthcare providers and community partners to increase hospice referrals.
Utilize your strong network within the healthcare community to generate leads and close sales.
Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation.
Provide education to senior living communities, health systems, and referral sources.
Grow service lines and receive referrals from our healthcare community partners.
Distribute and ensure all referral sources have proper forms and materials for company service lines.
Provide feedback and document activity to execute strategic plan to provide ongoing value‑add to accounts.
Required Qualifications
Hospice or post‑acute sales experience.
Will also consider discharge planners working in these spaces.
High school diploma or GED equivalent.
Valid driver’s license.
Reliable transportation and valid automobile insurance coverage.
Proven interpersonal, coordination, and leadership skills with ability to communicate effectively.
Practical and theoretical knowledge of hospice and palliative care.
Desired Qualifications
Associate degree or bachelor’s degree preferred.
Demonstrates active involvement in professional organizations and community activities.
Location Home Office: 801 Rosehill Road, Jackson, MI 49202
Main Service Area: Lansing and surrounding.
Hours Office hours: 8:00 am – 5:00 pm, Monday through Friday.
Pay Range $80,000 – $100,000 USD.
Background Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third‑party administrator, the Michigan Long‑Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Employer Optimal Care is an equal‑opportunity employer.
#J-18808-Ljbffr
role at
Optimal Care
Optimal Care is where your dedication meets a rewarding career.
As a clinician‑owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our patients and families every day. We are the Midwest’s premier provider of physician services, home health, and hospice care. Our integrated care delivery model incorporates technology, innovation, and best practices and produces value‑based outcomes by managing chronic disease, rehabilitation, and end‑of‑life care.
We live a simple mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, we are committed to being an exceptional place to work. Your expertise, passion, and dedication to quality care will thrive here. Together we will build a remarkable workplace.
Exceptional Benefits
Minimum of 3 weeks paid time off (PTO)
Company vehicle program
Flexible work schedule
Mentorship culture
Medical, dental, and vision insurance
401(k) retirement plan
Mileage reimbursement
Cutting‑edge technology
What we can offer
A competitive base salary with no cap on incentives – unlimited earning potential
Orientation bonus program ensures high levels of compensation
No wait to earn commissions/incentives – top performers make 6‑digit total compensation
Career ladder growth opportunities – we’re expanding!
The ability to keep your current relationships and continue to build on them
A stand‑alone hospice with a care continuum (home health and physician services)
In‑house research and development team to help build innovative/specialty programs for our clients
Data‑driven territories that set you up for success
Strong training and orientation program – including an orientation manual
Senior leadership team all have 25+ years post‑acute management experience
In‑house recruiting team to ensure professional clinical team expertise
Proactive hiring model to ensure growth capacity
Key Responsibilities Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non‑medical home care, hospitals, and other medical community partners. This position aligns closely with industry‑standard roles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator or Account Executive, Hospice Services.
Drive sales by building relationships with healthcare providers and community partners to increase hospice referrals.
Utilize your strong network within the healthcare community to generate leads and close sales.
Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation.
Provide education to senior living communities, health systems, and referral sources.
Grow service lines and receive referrals from our healthcare community partners.
Distribute and ensure all referral sources have proper forms and materials for company service lines.
Provide feedback and document activity to execute strategic plan to provide ongoing value‑add to accounts.
Required Qualifications
Hospice or post‑acute sales experience.
Will also consider discharge planners working in these spaces.
High school diploma or GED equivalent.
Valid driver’s license.
Reliable transportation and valid automobile insurance coverage.
Proven interpersonal, coordination, and leadership skills with ability to communicate effectively.
Practical and theoretical knowledge of hospice and palliative care.
Desired Qualifications
Associate degree or bachelor’s degree preferred.
Demonstrates active involvement in professional organizations and community activities.
Location Home Office: 801 Rosehill Road, Jackson, MI 49202
Main Service Area: Lansing and surrounding.
Hours Office hours: 8:00 am – 5:00 pm, Monday through Friday.
Pay Range $80,000 – $100,000 USD.
Background Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third‑party administrator, the Michigan Long‑Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Employer Optimal Care is an equal‑opportunity employer.
#J-18808-Ljbffr