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Aluvision USA

Account Manager

Aluvision USA, Las Vegas, Nevada, us, 89105

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Aluvision Inc. is an innovative developer and worldwide supplier of high-quality modular systems and LED solutions in the exhibit and events industry. We have been operating for two decades and support partners across 60 countries. Aluvision is at the forefront of the sustainable modular solutions market and has become one of the top recognizable brands that stands for quality products and customer service. We inspire & connect partners on their creative journey to design and build modular environments.

About the Role We are seeking an enthusiastic, driven, and self-motivated account manager to become a part of our growing team.

Responsibilities

Assumes overall responsibility for successful project completion with an emphasis on client satisfaction

Builds strong client relationships, an important link in our sales department alongside outside sales executives

Identify and assess customers’ requirements and establish realistic expectations

Respond to requests within established timelines and provide accurate quotes related to their specific projects/needs

Overall management of projects from quote to delivery with strong communication across departments

Provide expert advice to clients in collaboration with Technical Designers on product information

Participate in client training events and showroom visits to meet clients in-person

Learn and utilize the ERP system (MS Dynamics) for quoting and ordering requirements

Provide excellent customer service by listening to concerns, questions, and resolving product/service problems

Requirements

3-5 years proven customer support or client service experience; industry experience a plus

Bachelor's degree required

Ability to envision customer designs with good 3-D insight

Proven initiative, well organized, customer oriented

Excellent communication and presentation skills

Ability to multitask, prioritize, and manage time effectively

Offers

A culture that empowers its people, sparks innovation and is customer focused

Collaborative and objective-driven environment that builds a cohesive team

A competitive compensation package in accordance with knowledge and experience

Comprehensive benefits package: medical, dental, vision, short- and long-term disability, life insurance

401(k) plan with company match

Las Vegas, NV $50,000.00-$80,000.00

Seniority Level Associate

Employment Type Full-time

Job Function Customer Service and Sales

Industries Events Services

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