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Waldorf Astoria New York

Transient Sales Manager - The Waldorf Astoria New York

Waldorf Astoria New York, New York, New York, us, 10261

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Transient Sales Manager – The Waldorf Astoria New York

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Waldorf Astoria New York

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City. With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

Want to learn more? Hotel Website, Instagram, Facebook, YouTube

What will I be doing?

Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.

Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.

Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.

Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.

Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.

Understand the customer and the business leaders expectations. Adapt to a changing market.

Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.

Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.

Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.

Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.

Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.

Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.

Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.

Create and execute plan to shift share from your competitors.

Engage in outside sales activities to uncover needs, build relationships and to win new business.

Negotiate contracts and commission agreements with end-user customers and intermediaries.

Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.

Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.

What are we looking for?

Minimum Education: Bachelor’s Degree preferred

Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred.

Additional Requirements: Ability to travel on short notice and adaptable to schedule changes.

Highly professional presentations and oral and written communication skills.

Company Values

Hospitality – We’re passionate about delivering exceptional guest experiences.

Integrity – We do the right thing, all the time.

Leadership – We’re leaders in our industry and in our communities.

Teamwork – We’re team players in everything we do.

Ownership – We’re the owners of our actions and decisions.

Now – We operate with a sense of urgency and discipline.

Key Attributes

Quality

Productivity

Dependability

Customer Focus

Adaptability

Benefits

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment.

Salary Range The annual salary range for this role is $85,000-$95,000 and is based on applicable and specialized experience and location.

Work Locations The Waldorf Astoria – New York

Schedule Full-time

Brand Waldorf Astoria Hotels & Resorts

Job Sales

Seniority level Entry level

Employment type Full-time

Job function Sales and Business Development

Industries Hospitality

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