Greylock Federal Credit Union
Teller
– Position at
Greylock Federal Credit Unit Position Title:
Teller
• Department: West Street Branch • Work Arrangement: In‑Office. Our IDEA principles – Inclusion, Diversity, Equity and Accessibility – guide a workforce that reflects the communities we serve. Employees must reside in Massachusetts, New York, Vermont or Connecticut. Responsibilities
Under the supervision of the Teller Supervisor, perform a variety of teller and member services in conformance with Credit Union policies. Accurately process member transactions in accordance with cash handling procedures and policy (deposits, withdrawals, loan payments, check cashing, etc.). Balance cash, work station, and ensure proper documentation is signed and stamped at end of day. Actively cross‑sell and provide information about Credit Union products and services. Promote branch business development and broaden member base. Respond to member inquiries and refer to Member Services as needed. Adhere to branch security practices and guidelines (secure work station, keys, combinations, key‑card and member information). Organize work station, inventory cash/coin, request currency and hand count upon receipt. Keep abreast of ongoing changes and job knowledge through comprehension exercises, questionnaires and the GOLD/BVS courses. Participate in sales campaigns and in‑branch coaching. Use Greylock’s principles of Relationship Decisioning. Promote the Credit Union wherever possible and represent it in local civic, community and professional organizations. Qualifications
High school diploma or equivalent. Six months cash‑handling experience in a financial or service‑related position preferred. Good organizational, interpersonal, communication, problem‑solving skills and attention to detail. Ability to efficiently and effectively service high volume of transactions. Team player with a positive and professional attitude toward members and co‑workers. Proficiency with office equipment, software, spreadsheet applications and Microsoft Office. Physical ability to lift up to 25 pounds and stand for extended periods.
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– Position at
Greylock Federal Credit Unit Position Title:
Teller
• Department: West Street Branch • Work Arrangement: In‑Office. Our IDEA principles – Inclusion, Diversity, Equity and Accessibility – guide a workforce that reflects the communities we serve. Employees must reside in Massachusetts, New York, Vermont or Connecticut. Responsibilities
Under the supervision of the Teller Supervisor, perform a variety of teller and member services in conformance with Credit Union policies. Accurately process member transactions in accordance with cash handling procedures and policy (deposits, withdrawals, loan payments, check cashing, etc.). Balance cash, work station, and ensure proper documentation is signed and stamped at end of day. Actively cross‑sell and provide information about Credit Union products and services. Promote branch business development and broaden member base. Respond to member inquiries and refer to Member Services as needed. Adhere to branch security practices and guidelines (secure work station, keys, combinations, key‑card and member information). Organize work station, inventory cash/coin, request currency and hand count upon receipt. Keep abreast of ongoing changes and job knowledge through comprehension exercises, questionnaires and the GOLD/BVS courses. Participate in sales campaigns and in‑branch coaching. Use Greylock’s principles of Relationship Decisioning. Promote the Credit Union wherever possible and represent it in local civic, community and professional organizations. Qualifications
High school diploma or equivalent. Six months cash‑handling experience in a financial or service‑related position preferred. Good organizational, interpersonal, communication, problem‑solving skills and attention to detail. Ability to efficiently and effectively service high volume of transactions. Team player with a positive and professional attitude toward members and co‑workers. Proficiency with office equipment, software, spreadsheet applications and Microsoft Office. Physical ability to lift up to 25 pounds and stand for extended periods.
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