PetVet Care Centers
Join to apply for the
Veterinary Hospital Manager
role at
PetVet Care Centers
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.
Because life is better with pets. We deliver the
Ultimate Care Experience — every pet, every client, every time . That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than
420 locally led hospitals
and over
11,000 team members nationwide , we offer local autonomy with national support, career mobility and development opportunities, and a collaborative, inclusive environment where your wellbeing comes first.
Position Overview Columbia Equine Hospital in Gresham, OR is seeking a full-time Hospital Manager to join our dedicated and experienced team. We are a well-established equine veterinary hospital that offers both ambulatory and outpatient care as well as hospitalization and referral surgery. We strive to maintain a positive culture and work‑life balance is important to us. We provide high‑quality, compassionate care to our equine patients and value our team and clients.
Location: Gresham, OR
Key Responsibilities
Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
Orients and trains new clinic staff to the hospital and duties.
Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discusses with the Regional Manager weekly.
Conducts timely performance appraisals.
Documents and reports accidents; files appropriate reports.
Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
Manages schedules for technical and administrative staff and coordinates the DVM.
Monitors Workforce Management for missed punches and management of overtime hours daily.
Administers the daily operations.
Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities.
Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining w9’s from local vendors.
Assists in resolving issues with pet owners where appropriate.
Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieves goals set in each area.
Responsible for all local accounting functions; ensures daily financial information is accurate.
Oversees the management of the inventory and ensures proper documentation and systems are in place.
May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
May be responsible for contracts or negotiations with insurance providers.
Maintains compliance of current licensure and the display of the same, keeping DVM licenses updated.
Performs other duties and responsibilities as assigned by the Manager.
Oversees management and maintenance of facility and vehicles in accordance with applicable policies.
Qualifications (Required)
Bachelor’s degree in business, health science, or related field strongly preferred.
At a minimum, five years of direct office management experience, including at least two years of supervisory experience.
May consider an equivalent combination of education, certification, training, and/or experience.
Ability to provide customer service in a courteous, prompt, and efficient manner.
Computer proficiency in using Microsoft Office products (Word, Outlook, Excel) and applicable organization‑specific software.
Establish and maintain productive and cooperative working relationships.
Active time management and organizational skills to complete work promptly.
Excellent communication skills both orally and in writing.
Must be flexible with scheduling and able to work some weekends and holidays.
Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
Tasks may involve extended periods at a keyboard or workstation and/or extended periods standing and/or walking.
May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
Other duties and responsibilities as assigned by management.
Preferred Skills (Nice To Have)
Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred.
Strong analytical skills: ability to analyze information quickly and efficiently as it relates to the hospital’s finances.
Strategic planning: ability for financial forecasting, marketing plans, and long‑term plans for the growth of the practice.
Leadership: ability to effectively manage and direct hospital staff toward a common goal.
Decision‑making skills: ability to make good decisions, solve problems, and decide on essential matters.
Communication: effective oral and written communication with hospital staff.
Resourcefulness and adaptability: initiative and ability to get things done while adapting to changes.
Compliance: understanding and managing important compliance regulations and requirements of the hospital.
Planning and prioritizing: organize work efficiently, set priorities, and establish plans and timetables to achieve goals.
What We Offer
Medical, dental, and vision insurance
Paid parental leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member pet discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
Pay Range: $65,000—$80,000 USD
At PetVet Care Centers, we’re committed to a
Culture of Care
— for pets, for the people who love them, and for the team members who make it all possible. With
more than 420 hospitals across the U.S.
and a team of over
11,000 dedicated professionals , including
1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
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Veterinary Hospital Manager
role at
PetVet Care Centers
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.
Because life is better with pets. We deliver the
Ultimate Care Experience — every pet, every client, every time . That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than
420 locally led hospitals
and over
11,000 team members nationwide , we offer local autonomy with national support, career mobility and development opportunities, and a collaborative, inclusive environment where your wellbeing comes first.
Position Overview Columbia Equine Hospital in Gresham, OR is seeking a full-time Hospital Manager to join our dedicated and experienced team. We are a well-established equine veterinary hospital that offers both ambulatory and outpatient care as well as hospitalization and referral surgery. We strive to maintain a positive culture and work‑life balance is important to us. We provide high‑quality, compassionate care to our equine patients and value our team and clients.
Location: Gresham, OR
Key Responsibilities
Supervises the staff within all hospital support departments; achieves and maintains all labor goals.
Hires and trains office and technical clinic support staff; responsible for new hire paperwork.
Orients and trains new clinic staff to the hospital and duties.
Reviews work performance of direct reports, constructively delivers feedback, resolves personnel issues, and discusses with the Regional Manager weekly.
Conducts timely performance appraisals.
Documents and reports accidents; files appropriate reports.
Writes policies/procedures relating to all technical aspects of the hospital and presents for approval.
Manages schedules for technical and administrative staff and coordinates the DVM.
Monitors Workforce Management for missed punches and management of overtime hours daily.
Administers the daily operations.
Works with the PetVet Care Centers support team to ensure compliance with all administrative responsibilities.
Monitors budgets, purchases equipment and supplies, and oversees the maintenance of the facility.
Responsible for submitting contract veterinarian invoices, submitting all local vendor invoices, ensuring invoice accuracy, and obtaining w9’s from local vendors.
Assists in resolving issues with pet owners where appropriate.
Reviews revenue, labor, and employee issues with the PetVet leadership on a weekly conference call; achieves goals set in each area.
Responsible for all local accounting functions; ensures daily financial information is accurate.
Oversees the management of the inventory and ensures proper documentation and systems are in place.
May establish and oversee billing practices; reviews and maintains the accuracy of billing and oversees charge capturing.
May be responsible for contracts or negotiations with insurance providers.
Maintains compliance of current licensure and the display of the same, keeping DVM licenses updated.
Performs other duties and responsibilities as assigned by the Manager.
Oversees management and maintenance of facility and vehicles in accordance with applicable policies.
Qualifications (Required)
Bachelor’s degree in business, health science, or related field strongly preferred.
At a minimum, five years of direct office management experience, including at least two years of supervisory experience.
May consider an equivalent combination of education, certification, training, and/or experience.
Ability to provide customer service in a courteous, prompt, and efficient manner.
Computer proficiency in using Microsoft Office products (Word, Outlook, Excel) and applicable organization‑specific software.
Establish and maintain productive and cooperative working relationships.
Active time management and organizational skills to complete work promptly.
Excellent communication skills both orally and in writing.
Must be flexible with scheduling and able to work some weekends and holidays.
Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
Tasks may involve extended periods at a keyboard or workstation and/or extended periods standing and/or walking.
May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
Other duties and responsibilities as assigned by management.
Preferred Skills (Nice To Have)
Certified Veterinary Practice Manager (CVPM) or Master of Healthcare Administration (MHA) is preferred.
Strong analytical skills: ability to analyze information quickly and efficiently as it relates to the hospital’s finances.
Strategic planning: ability for financial forecasting, marketing plans, and long‑term plans for the growth of the practice.
Leadership: ability to effectively manage and direct hospital staff toward a common goal.
Decision‑making skills: ability to make good decisions, solve problems, and decide on essential matters.
Communication: effective oral and written communication with hospital staff.
Resourcefulness and adaptability: initiative and ability to get things done while adapting to changes.
Compliance: understanding and managing important compliance regulations and requirements of the hospital.
Planning and prioritizing: organize work efficiently, set priorities, and establish plans and timetables to achieve goals.
What We Offer
Medical, dental, and vision insurance
Paid parental leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member pet discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
Pay Range: $65,000—$80,000 USD
At PetVet Care Centers, we’re committed to a
Culture of Care
— for pets, for the people who love them, and for the team members who make it all possible. With
more than 420 hospitals across the U.S.
and a team of over
11,000 dedicated professionals , including
1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
#J-18808-Ljbffr