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Harris Teeter

Full Time Customer Service Clerk

Harris Teeter, Charleston, South Carolina, United States, 29408

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Full Time Customer Service Clerk

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Harris Teeter .

Position Overview

This is a full‑time position with primary responsibilities to take excellent care of our customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires accurately and efficiently operating the cash register, providing various services at the customer service counter, and maintaining security and control of all funds in the cash register.

When a floor monitor is not on‑duty, perform floor‑monitor duties. May be assigned to be the on‑duty floor monitor. Also perform cashier and bagger duties when appropriate.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age.

Personal Skills Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and work with the team to increase customer satisfaction and sales.

Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence in English. Ability to effectively present information in one‑on‑one and small‑group situations to customers, vendors, and other associates who only speak English.

Mathematical Skills Ability to add and subtract two‑digit numbers and calculate a discount percentage. Ability to perform these operations using units of American currency.

Reasoning Ability Ability to apply commonsense understanding to carry out detailed but uncomplicated written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Training Complete company training including but not limited to: new‑hire orientation, customer service network, safety, customer service clerk technical skills, and floor monitor technical skills.

Physical Demands The employee is regularly required to stand, walk, use hands to handle, reach, talk or hear, and smell. The employee may occasionally climb or balance, stoop, kneel, or crouch. The employee must regularly lift and move up to 25 pounds and reach from 6 to 48 inches, and occasionally lift and move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required include close vision, color, and depth perception.

Work Environment The employee may be occasionally exposed to wet or humid conditions and moving mechanical parts. The employee may be occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.

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