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RAYUS Radiology

Front Office Associate

RAYUS Radiology, Sartell, Minnesota, United States, 56377

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Front Office Associate

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RAYUS Radiology .

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The pay range for this position is $14.49-$20.95 based on direct and relevant experience.

RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a full‑time position working Monday‑Friday typically 9:30 am–6:00 pm with occasional 8:30 am–5:00 pm shifts; includes Saturday rotation 2–3 per year.

Essential Duties And Responsibilities

Registration

(55%)

Greets and checks‑in patients scheduled for imaging services; registers demographic information and processes payment plans and copays

Answers phones and handles calls in an efficient and friendly manner

Fields calls appropriately for center associates

Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information

Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean‑up

Orders office supplies as needed

Maintains supply of patient information sheets

Pushes imaging via electronic interfaces

Completes confirmation calls and provides preparation instructions to patient

Faxes reports, billing information, and medical release forms as requested

Insurance

(20%)

Verifies patient’s insurance

Pre‑certifies all exams with patient’s insurance company

Obtains insurance authorization

Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment

Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines

Scheduling

(20%)

Arranges transportation, interpreters, and hotel accommodations for patients when appropriate

Enters and submits patient exam orders

Verifies orders match exam schedules

Schedules referrals and ensures proper authorizations are obtained

Schedules walk‑in patients

Processes requests for image orders and CDs from referring physicians and patients

Maintains an up‑to‑date and accurate database on all current and potential referring physicians

Other Duties

(5%)

Performs other duties as assigned

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Hospitals and Health Care

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