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CVS Health

Shift Supervisor

CVS Health, Crofton, Maryland, United States, 21114

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Shift Supervisor

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CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

Management – Work effectively with store management and store crews

Supervise the store’s crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews

Customer Service – Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, thank); handle all customer relations issues per policy; maintain customer/patient confidentiality

Merchandise/Presentation – Price merchandise; stock shelves; execute displays, signs and inventory of weekly, promotional and seasonal merchandise; execute off‑shelf merchandise display; reset departments following POGs

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills

Advanced communication and supervision skills

Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, overtime and respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail supervisor

Education High School Diploma or Equivalent (Preferred but not required)

Anticipated Weekly Hours 40

Time Type Full time

Pay Range $17.00 - $26.00 per hour (base hourly rate or base annual full‑time salary)

Benefits We offer a comprehensive mix of pay and benefits, including:

Affordable medical plan options, 401(k) plan with matching contributions, and employee stock purchase plan

No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management, confidential counseling and financial coaching

Benefit solutions addressing different needs such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and more depending on eligibility

For more information, visit https://jobs.cvshealth.com/us/en/benefits

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

We anticipate the application window for this opening will close on: 03/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Referrals increase your chances of interviewing at CVS Health by 2x

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