CVS Health
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completion of all opening and closing procedures.
Responsibilities
Work effectively with store management and store crews.
Supervise the store’s crew through assigning, directing and following up on all activities.
Effectively communicate information both to and from store management and crews.
Assist customers with questions, problems and complaints.
Promote CVS customer service culture (greet, offer help, thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience.
Maintain customer/patient confidentiality.
Price merchandise.
Stock shelves.
Execute display, sign and inventory of weekly, promotional, and seasonal merchandise.
Execute display and maintenance of off-shelf merchandise.
Reset departments following POGs.
Essential Functions Management, Customer Service, Merchandise/Presentation.
Qualifications
Deductive reasoning ability, analytical skills, and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent Preferred but Not Required.
Compensation & Hours
Anticipated weekly hours: 29
Time type: Part time
Pay range: $16.00 - $23.00 per hour.
Benefits
Affordable medical plan options, 401(k) plan (including matching company contributions), employee stock purchase plan.
No-cost programs for colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
We anticipate the application window for this opening will close on: 03/26/2026.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
For more information, visit https://jobs.cvshealth.com/us/en/benefits.
Seniority Level Mid-Senior level
Employment type Part-time
Job function Management and Manufacturing
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Responsibilities
Work effectively with store management and store crews.
Supervise the store’s crew through assigning, directing and following up on all activities.
Effectively communicate information both to and from store management and crews.
Assist customers with questions, problems and complaints.
Promote CVS customer service culture (greet, offer help, thank).
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience.
Maintain customer/patient confidentiality.
Price merchandise.
Stock shelves.
Execute display, sign and inventory of weekly, promotional, and seasonal merchandise.
Execute display and maintenance of off-shelf merchandise.
Reset departments following POGs.
Essential Functions Management, Customer Service, Merchandise/Presentation.
Qualifications
Deductive reasoning ability, analytical skills, and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent Preferred but Not Required.
Compensation & Hours
Anticipated weekly hours: 29
Time type: Part time
Pay range: $16.00 - $23.00 per hour.
Benefits
Affordable medical plan options, 401(k) plan (including matching company contributions), employee stock purchase plan.
No-cost programs for colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
We anticipate the application window for this opening will close on: 03/26/2026.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
For more information, visit https://jobs.cvshealth.com/us/en/benefits.
Seniority Level Mid-Senior level
Employment type Part-time
Job function Management and Manufacturing
#J-18808-Ljbffr