Atrium Health
Patient Service Specialist-Atrium Health One Health Family Medicine & Urgent Car
Atrium Health, Charlotte, North Carolina, United States, 28245
Patient Service Specialist - Atrium Health One Health Family Medicine & Urgent Care
3 weeks ago Be among the first 25 applicants.
Department:
02190 GCMG One Health: NoDa - Immediate Care
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Full time position working every other weekend
Pay Range:
$19.45 - $29.20
Essential Functions
Exemplify caring and compassionate customer service to create an excellent patient experience
Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
Demonstrate critical thinking skills and decisive judgment in an often‑hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
Manage patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
Encourage patient utilization of front‑end technology during the registration process
Enter and maintain confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter; assist billing functions accurately and/or direct to appropriate billing office
Demonstrate proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
Monitor inventory and stock of medications, narcotics, and emergency medications/equipment
Physical Requirements Must be able to sit for long periods of time and work in a fast‑paced office environment. Should be able to bend and lift up to 10 lbs.
Education, Experience And Certifications High School Diploma or GED required. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred; front desk practice experience preferred.
Our Commitment to You Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work.
Compensation
Base compensation listed within the pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits And More
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and short‑ and long‑term disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health Advocate Health is the third‑largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value‑based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Location:
Charlotte, NC
Seniority level Entry level
Employment type Full‑time
Job function Health Care Provider
Industries Hospitals and Health Care
#J-18808-Ljbffr
Department:
02190 GCMG One Health: NoDa - Immediate Care
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Full time position working every other weekend
Pay Range:
$19.45 - $29.20
Essential Functions
Exemplify caring and compassionate customer service to create an excellent patient experience
Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations
Demonstrate critical thinking skills and decisive judgment in an often‑hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision
Manage patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
Encourage patient utilization of front‑end technology during the registration process
Enter and maintain confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter; assist billing functions accurately and/or direct to appropriate billing office
Demonstrate proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
Monitor inventory and stock of medications, narcotics, and emergency medications/equipment
Physical Requirements Must be able to sit for long periods of time and work in a fast‑paced office environment. Should be able to bend and lift up to 10 lbs.
Education, Experience And Certifications High School Diploma or GED required. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred; front desk practice experience preferred.
Our Commitment to You Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work.
Compensation
Base compensation listed within the pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits And More
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and short‑ and long‑term disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health Advocate Health is the third‑largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value‑based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Location:
Charlotte, NC
Seniority level Entry level
Employment type Full‑time
Job function Health Care Provider
Industries Hospitals and Health Care
#J-18808-Ljbffr