Burlington Stores, Inc.
Retail Store Closing Lead - Part-Time
Burlington Stores, Inc., Knightdale, North Carolina, United States, 27545
Retail Store Closing Lead - Part-Time
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Burlington Stores, Inc. We’re looking for an energetic, customer-focused Retail Store Closing Lead to join our team in Knightdale. In this role you will be the visible leader on the sales floor during closing shifts, ensuring a consistently positive customer and associate experience, fostering teamwork, and driving store performance. Responsibilities
Model exemplary customer service behaviors and deliver a great customer experience to all shoppers and associates. Engage associates, promote open communication, and provide recognition and coaching in the moment. Touch base with each associate to establish priorities and monitor the front‑end experience. Observe and provide feedback to the Customer Service Lead on speed of checkout, line management, and friendliness. Review daily staffing, lunch/break schedules, and cashier coverage; assign backup cashiers during peak periods. Evaluate recovery needs and monitor fitting room, selling floor, front end, and missing ticket trouble rack. Follow up on assigned workload planner tasks and ensure completion. Conduct AM/PM store rallies and complete closing communication for the opening Manager on Duty. Qualifications
Experience in retail or a related customer‑service environment. Excellent communication and interpersonal skills. Demonstrated ability to lead by example and motivate a team. Strong organizational skills and the ability to prioritize tasks. Flexible schedule, able to work nights, weekends, and holidays. Base Pay:
$14.00 per hour Location: 01620 – Knightdale, NC. Address: 220 Hinton Oaks Blvd, Zip: 27545. Position Type:
Part‑time (Regular).
Posting Number:
P1-1237350-8. Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity. Part‑time associates may be eligible for benefits, including medical coverage, 401(k), and paid time off.
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at
Burlington Stores, Inc. We’re looking for an energetic, customer-focused Retail Store Closing Lead to join our team in Knightdale. In this role you will be the visible leader on the sales floor during closing shifts, ensuring a consistently positive customer and associate experience, fostering teamwork, and driving store performance. Responsibilities
Model exemplary customer service behaviors and deliver a great customer experience to all shoppers and associates. Engage associates, promote open communication, and provide recognition and coaching in the moment. Touch base with each associate to establish priorities and monitor the front‑end experience. Observe and provide feedback to the Customer Service Lead on speed of checkout, line management, and friendliness. Review daily staffing, lunch/break schedules, and cashier coverage; assign backup cashiers during peak periods. Evaluate recovery needs and monitor fitting room, selling floor, front end, and missing ticket trouble rack. Follow up on assigned workload planner tasks and ensure completion. Conduct AM/PM store rallies and complete closing communication for the opening Manager on Duty. Qualifications
Experience in retail or a related customer‑service environment. Excellent communication and interpersonal skills. Demonstrated ability to lead by example and motivate a team. Strong organizational skills and the ability to prioritize tasks. Flexible schedule, able to work nights, weekends, and holidays. Base Pay:
$14.00 per hour Location: 01620 – Knightdale, NC. Address: 220 Hinton Oaks Blvd, Zip: 27545. Position Type:
Part‑time (Regular).
Posting Number:
P1-1237350-8. Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity. Part‑time associates may be eligible for benefits, including medical coverage, 401(k), and paid time off.
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