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Unity Health

Patient Access Rep, PT no benefits

Unity Health, Newport, Arkansas, United States, 72112

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Patient Access Rep, PT no benefits

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Unity Health .

Description The Patient Access Representative (Rep) is the fully cross-functional level of the Patient Access Services (PAS) career path. The PAS Rep performs all Patient Access Services functions as outlined below.

Responsibilities

Perform all outpatient and inpatient registration functions including hospital cashiering and insurance verification.

Ensure that patients meet financial requirements.

Provide general information to hospital users, patients and families.

Communicate effectively to service delivery areas to maximize patient flow and customer service.

Provide excellent patient-focused customer service.

Functional Areas

Customer Service/Information Desk

Up‑front collections/cashier

Emergency Department registration

Outpatient registration

Outpatient surgery and special procedure

Cath lab registration

Inpatient & observation registration

Insurance verification

Bed control

Physical Effort

Sitting 3–4 hours, standing 3–4 hours, walking 3–4 hours.

Moderate lifting of 20–25 pounds, 1–10 times per day.

Moderate bending, squatting and kneeling.

Frequent fine‑motor movement with both hands; manual dexterity to utilize computer.

Good visual and hearing discrimination.

Moderate lack of control over pace of work and high level of interaction with patients and employees throughout the day.

Mental Effort / Desired Skills

Strong verbal and written communication skills.

Detail orientation.

Good deductive reasoning.

Public empathy for patients.

Collaborates with others; strong team builder.

Accepts authority and follows instructions well.

Qualifications

High school graduate or equivalent. Medical terminology preferred.

Pass a clerical examination with typing speed of 25–30 words per minute.

Pass internal examinations to demonstrate mastery of Patient Access Services computer applications.

Previous experience in hospital admissions, business office, and/or physician’s office preferred.

Must become certified in all Patient Access Services functions within 1 year of hire.

Must pass internal certification examinations to demonstrate understanding of overall competencies.

Safety‑sensitive: NO (cannabis use disqualifies).

Seniority Level

Entry level

Employment type

Full time

Job Function

Health Care Provider

Hospitals and Health Care

In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.

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