Kellah Home Care
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The Care Coordination Specialist plays a vital role in ensuring our clients receive reliable, compassionate care while supporting our caregiving team. This position is responsible for coordinating caregiver schedules, serving as a key point of contact for clients and caregivers, and supporting the recruitment process by contacting new applicants and conducting initial phone screens.
This role is ideal for someone who is highly organized, calm under pressure, people-focused, and passionate about making a meaningful difference in home care.
Key Responsibilities Care Coordination & Scheduling
Coordinate and optimize daily and ongoing schedules for caregivers and clients
Serve as a primary liaison between, caregivers, and internal team members
Ensure all shifts are covered and care is delivered on time, every time
Respond to call‑ins, last‑minute changes, and open shifts with urgency and professionalism
Assist with shift coverage as needed during call‑ins or staffing shortages
Maintain accurate scheduling, communication, and client records
Build trusting, professional relationships with clients and caregivers
Provide excellent customer service and act as a go‑to resource for support
Recruitment Support
Contact new caregiver applicants in a timely manner
Conduct initial phone screens to assess availability, experience, and overall fit
Communicate next steps clearly and professionally to applicants
Collaborate with leadership on hiring needs and qualified candidates
On-Call Responsibilities
Participate in a paid on‑call rotation once per month
Respond to urgent scheduling needs during assigned on‑call periods
Qualifications
Experience with scheduling in a healthcare or service‑based setting strongly preferred
Caregiving or home care experience preferredStrong problem‑solving skills with a positive, can‑do attitude
Ability to multitask and stay organized in a fast‑paced environment
Excellent written and verbal communication skills
Calm, friendly, and professional phone demeanor
High discretion and integrity when handling confidential information
Proficiency in Microsoft Word and Excel
Ability to work independently while collaborating with a team
Customer‑first mindset with genuine compassion for others
Schedule
Monday–Friday, with a paid on‑call rotation once per month
Paid time off
Paid sick leave
Quarterly bonus
Supportive, team‑oriented work environment
Opportunity for growth and skill development
Meaningful work that makes a real difference in the lives of others
Job Type: Full‑time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Work Location: In person/Omaha office
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Get AI-powered advice on this job and more exclusive features.
The Care Coordination Specialist plays a vital role in ensuring our clients receive reliable, compassionate care while supporting our caregiving team. This position is responsible for coordinating caregiver schedules, serving as a key point of contact for clients and caregivers, and supporting the recruitment process by contacting new applicants and conducting initial phone screens.
This role is ideal for someone who is highly organized, calm under pressure, people-focused, and passionate about making a meaningful difference in home care.
Key Responsibilities Care Coordination & Scheduling
Coordinate and optimize daily and ongoing schedules for caregivers and clients
Serve as a primary liaison between, caregivers, and internal team members
Ensure all shifts are covered and care is delivered on time, every time
Respond to call‑ins, last‑minute changes, and open shifts with urgency and professionalism
Assist with shift coverage as needed during call‑ins or staffing shortages
Maintain accurate scheduling, communication, and client records
Build trusting, professional relationships with clients and caregivers
Provide excellent customer service and act as a go‑to resource for support
Recruitment Support
Contact new caregiver applicants in a timely manner
Conduct initial phone screens to assess availability, experience, and overall fit
Communicate next steps clearly and professionally to applicants
Collaborate with leadership on hiring needs and qualified candidates
On-Call Responsibilities
Participate in a paid on‑call rotation once per month
Respond to urgent scheduling needs during assigned on‑call periods
Qualifications
Experience with scheduling in a healthcare or service‑based setting strongly preferred
Caregiving or home care experience preferredStrong problem‑solving skills with a positive, can‑do attitude
Ability to multitask and stay organized in a fast‑paced environment
Excellent written and verbal communication skills
Calm, friendly, and professional phone demeanor
High discretion and integrity when handling confidential information
Proficiency in Microsoft Word and Excel
Ability to work independently while collaborating with a team
Customer‑first mindset with genuine compassion for others
Schedule
Monday–Friday, with a paid on‑call rotation once per month
Paid time off
Paid sick leave
Quarterly bonus
Supportive, team‑oriented work environment
Opportunity for growth and skill development
Meaningful work that makes a real difference in the lives of others
Job Type: Full‑time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Work Location: In person/Omaha office
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