CVS Health
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures. Essential Functions
Management – Work effectively with store management and store crews. Supervise the store’s crew through assigning, directing and following up of all activities. Effectively communicate information both to and from store management and crews. Customer Service – Assist customers with their questions, problems and complaints. Promote CVS customer service culture (greet, offer help, and thank). Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. Maintain customer/patient confidentiality. Merchandise/Presentation – Price merchandise, stock shelves, execute displays, sign and inventory of weekly, promotional, and seasonal merchandise. Execute the display and maintenance of off‑shelf merchandise. Reset departments following POGs. Required Qualifications
Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills and supervision skills. Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise. Preferred Qualifications
Experience as a retail supervisor. Education
High School Diploma or equivalent – Preferred but not required. Anticipated Weekly Hours
29 hours Time Type
Part time Pay Range
$16.50 - $24.00 per hour Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures. Essential Functions
Management – Work effectively with store management and store crews. Supervise the store’s crew through assigning, directing and following up of all activities. Effectively communicate information both to and from store management and crews. Customer Service – Assist customers with their questions, problems and complaints. Promote CVS customer service culture (greet, offer help, and thank). Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. Maintain customer/patient confidentiality. Merchandise/Presentation – Price merchandise, stock shelves, execute displays, sign and inventory of weekly, promotional, and seasonal merchandise. Execute the display and maintenance of off‑shelf merchandise. Reset departments following POGs. Required Qualifications
Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills and supervision skills. Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise. Preferred Qualifications
Experience as a retail supervisor. Education
High School Diploma or equivalent – Preferred but not required. Anticipated Weekly Hours
29 hours Time Type
Part time Pay Range
$16.50 - $24.00 per hour Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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