Civia Health
Join to apply for the
Clinical Trial Manager
role at
Civia Health
Location: Remote, US East Coast
Job Type: Full-Time
Reports To: Head of Country Delivery
Internal Team Title: Clinical Trial Manager
JOIN US AT CIVIA HEALTH Civia Health operates a next‑generation SMO model designed for predictable, high‑quality clinical trial delivery. Our approach depends on seamless alignment across specialised functions — Site Management, Recruitment, Regulatory, Data Quality, and Safety — supported by disciplined governance, transparency, and performance accountability.
PURPOSE OF THE JOB The CTM provides overarching leadership, coordination, and delivery accountability for assigned studies within a country. The role brings together all functional contributors under a unified delivery framework, ensuring that study commitments are met reliably and consistently.
The CTM maintains a forward‑looking view on delivery health, proactively identifies risks, and takes immediate action — influencing direction, coordinating interventions, and holding functions to account so that client expectations are upheld without compromise.
CORE ACCOUNTABILITY
Full accountability for country‑level study delivery and performance
Serve as the client’s voice within Civia, ensuring their priorities, timelines, and standards are understood and met across all functions
Maintain disciplined oversight of start‑up, recruitment, regulatory progress, data quality, and site performance
Drive immediate cross‑functional action when performance deviates from plan
Lead structured governance routines with clarity, transparency, and solution orientation
Ensure ongoing audit and inspection readiness across all study activities
Key Responsibilities
Delivery Leadership & Performance Management
Own the country‑level delivery plan, defining clear expectations and performance milestones
Monitor real‑time delivery indicators and immediately initiate cross‑functional action when risks or slippage appear
Ensure all operational decisions and adjustments reflect client priorities and commitments
Maintain an integrated delivery picture that enables proactive decision‑making
Cross‑Functional Alignment & Accountability
Work closely with Site Management Directors, Recruitment, Regulatory, Data, Quality, and Safety teams to ensure consistent execution
Provide structured oversight, ensuring each function is aligned to timelines, quality expectations, and client deliverables
Facilitate cross‑functional performance reviews and ensure timely resolution of bottlenecks
Escalate appropriately and constructively when risks require leadership intervention
Recruitment & Enrollment Governance
Oversee recruitment performance and ensure projected velocity supports country delivery commitments
Leverage funnel data and insights to forecast outcomes and shape resourcing or tactical adjustments
Ensure recruitment governance reflects both operational requirements and client expectations
Regulatory & Start‑Up Governance
Maintain continuous visibility into submissions, approvals, and contracting progression
Ensure clear alignment between regulatory timelines, site readiness, and client milestones
Communicate regulatory status effectively to internal leadership and sponsor counterparts
Data Quality, Compliance & Safety Oversight
Maintain oversight of data timeliness, data hygiene, deviation trends, and audit readiness
Ensure alignment with quality and safety teams to maintain compliance and reporting standards
Support the development and execution of CAPAs and improvement plans where required
Client Leadership & Communication
Act as the country‑level delivery representative to sponsor project teams
Provide transparent, future‑focused performance updates, highlighting risks and recommended actions
Uphold a client‑first mindset, ensuring Civia’s internal teams understand and deliver to sponsor expectations
Build strong trust through reliability, consistency, and performance transparency
PERFORMANCE MEASURES (KPIS)
Enrollment vs Commitment: ≥100%
Recruitment Velocity & Funnel Health: On or ahead of forecast
Start‑Up Timelines: Delivered as planned
Data Entry Timeliness: Within 24–48 hours
Query Aging: ≤7 days
Critical Deviations: Zero
SAE Reporting Compliance: 100%
Sponsor Satisfaction: Strong governance feedback and repeat awards
IDEAL PHENOTYPE Mindset
Strong ownership orientation and accountability for outcomes
Client‑first perspective that guides all decision‑making
Proactive, strategic, and anticipatory in identifying and managing risks
Behaviour
Takes immediate, decisive action when delivery deviates from plan
Brings clarity and structure to complex delivery environments
Communicates with authority, transparency, and urgency when needed
Influences cross‑functional teams with credibility and confidence
Capabilities
Deep operational understanding of clinical trial processes and dependencies
Strong analytical capability, using data to predict, diagnose, and shape delivery outcomes
Skilled in cross‑functional leadership, alignment, and escalation management
Strong regulatory, GCP, and operational literacy
Personal Traits
Highly accountable, resilient, and composed
Energetic, organised, and adaptive
Builds confidence with stakeholders through follow‑through and reliability
ROLE DIFFERENTIATION The CTM is the central delivery authority for assigned studies at the country level. While functional teams execute their specialised responsibilities, the CTM ensures alignment, performance, and continuity — taking direct, immediate action to safeguard delivery outcomes and maintain the highest level of client confidence.
EXECUTIVE ONE‑LINER The CTM is the country’s delivery leader and the client’s voice within Civia — ensuring every function aligns, performs, and responds rapidly to protect timelines, quality, and sponsor commitments.
CIVIA HEALTH VALUES IN ACTION
Empathy: Listen first — understand sponsors, partners, and patients before acting.
Integrity: Do the right thing, even when it’s not the easy thing.
Trust: Deliver on promises — every time.
Community: Collaborate generously to elevate the collective good.
Relentless Self‑Improvement: Learn, adapt, and grow continuously.
WHY CIVIA HEALTH Join a purpose‑driven organization redefining clinical research by connecting science with humanity. As part of our leadership team, you’ll shape how clinical trials are delivered, expand access for patients, and accelerate innovation for the communities we serve.
Ready to Make an Impact?
Mission with Meaning: Be part of a purpose‑led team committed to health equity and real‑world impact.
Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.
People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight‑talking are core to how we work.
Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.
If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above. We’re excited to learn more about you!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales, General Business, and Education
Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
Referrals increase your chances of interviewing at Civia Health by 2x
Get notified about new Clinical Trial Manager jobs in
Nashville, TN .
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Clinical Trial Manager
role at
Civia Health
Location: Remote, US East Coast
Job Type: Full-Time
Reports To: Head of Country Delivery
Internal Team Title: Clinical Trial Manager
JOIN US AT CIVIA HEALTH Civia Health operates a next‑generation SMO model designed for predictable, high‑quality clinical trial delivery. Our approach depends on seamless alignment across specialised functions — Site Management, Recruitment, Regulatory, Data Quality, and Safety — supported by disciplined governance, transparency, and performance accountability.
PURPOSE OF THE JOB The CTM provides overarching leadership, coordination, and delivery accountability for assigned studies within a country. The role brings together all functional contributors under a unified delivery framework, ensuring that study commitments are met reliably and consistently.
The CTM maintains a forward‑looking view on delivery health, proactively identifies risks, and takes immediate action — influencing direction, coordinating interventions, and holding functions to account so that client expectations are upheld without compromise.
CORE ACCOUNTABILITY
Full accountability for country‑level study delivery and performance
Serve as the client’s voice within Civia, ensuring their priorities, timelines, and standards are understood and met across all functions
Maintain disciplined oversight of start‑up, recruitment, regulatory progress, data quality, and site performance
Drive immediate cross‑functional action when performance deviates from plan
Lead structured governance routines with clarity, transparency, and solution orientation
Ensure ongoing audit and inspection readiness across all study activities
Key Responsibilities
Delivery Leadership & Performance Management
Own the country‑level delivery plan, defining clear expectations and performance milestones
Monitor real‑time delivery indicators and immediately initiate cross‑functional action when risks or slippage appear
Ensure all operational decisions and adjustments reflect client priorities and commitments
Maintain an integrated delivery picture that enables proactive decision‑making
Cross‑Functional Alignment & Accountability
Work closely with Site Management Directors, Recruitment, Regulatory, Data, Quality, and Safety teams to ensure consistent execution
Provide structured oversight, ensuring each function is aligned to timelines, quality expectations, and client deliverables
Facilitate cross‑functional performance reviews and ensure timely resolution of bottlenecks
Escalate appropriately and constructively when risks require leadership intervention
Recruitment & Enrollment Governance
Oversee recruitment performance and ensure projected velocity supports country delivery commitments
Leverage funnel data and insights to forecast outcomes and shape resourcing or tactical adjustments
Ensure recruitment governance reflects both operational requirements and client expectations
Regulatory & Start‑Up Governance
Maintain continuous visibility into submissions, approvals, and contracting progression
Ensure clear alignment between regulatory timelines, site readiness, and client milestones
Communicate regulatory status effectively to internal leadership and sponsor counterparts
Data Quality, Compliance & Safety Oversight
Maintain oversight of data timeliness, data hygiene, deviation trends, and audit readiness
Ensure alignment with quality and safety teams to maintain compliance and reporting standards
Support the development and execution of CAPAs and improvement plans where required
Client Leadership & Communication
Act as the country‑level delivery representative to sponsor project teams
Provide transparent, future‑focused performance updates, highlighting risks and recommended actions
Uphold a client‑first mindset, ensuring Civia’s internal teams understand and deliver to sponsor expectations
Build strong trust through reliability, consistency, and performance transparency
PERFORMANCE MEASURES (KPIS)
Enrollment vs Commitment: ≥100%
Recruitment Velocity & Funnel Health: On or ahead of forecast
Start‑Up Timelines: Delivered as planned
Data Entry Timeliness: Within 24–48 hours
Query Aging: ≤7 days
Critical Deviations: Zero
SAE Reporting Compliance: 100%
Sponsor Satisfaction: Strong governance feedback and repeat awards
IDEAL PHENOTYPE Mindset
Strong ownership orientation and accountability for outcomes
Client‑first perspective that guides all decision‑making
Proactive, strategic, and anticipatory in identifying and managing risks
Behaviour
Takes immediate, decisive action when delivery deviates from plan
Brings clarity and structure to complex delivery environments
Communicates with authority, transparency, and urgency when needed
Influences cross‑functional teams with credibility and confidence
Capabilities
Deep operational understanding of clinical trial processes and dependencies
Strong analytical capability, using data to predict, diagnose, and shape delivery outcomes
Skilled in cross‑functional leadership, alignment, and escalation management
Strong regulatory, GCP, and operational literacy
Personal Traits
Highly accountable, resilient, and composed
Energetic, organised, and adaptive
Builds confidence with stakeholders through follow‑through and reliability
ROLE DIFFERENTIATION The CTM is the central delivery authority for assigned studies at the country level. While functional teams execute their specialised responsibilities, the CTM ensures alignment, performance, and continuity — taking direct, immediate action to safeguard delivery outcomes and maintain the highest level of client confidence.
EXECUTIVE ONE‑LINER The CTM is the country’s delivery leader and the client’s voice within Civia — ensuring every function aligns, performs, and responds rapidly to protect timelines, quality, and sponsor commitments.
CIVIA HEALTH VALUES IN ACTION
Empathy: Listen first — understand sponsors, partners, and patients before acting.
Integrity: Do the right thing, even when it’s not the easy thing.
Trust: Deliver on promises — every time.
Community: Collaborate generously to elevate the collective good.
Relentless Self‑Improvement: Learn, adapt, and grow continuously.
WHY CIVIA HEALTH Join a purpose‑driven organization redefining clinical research by connecting science with humanity. As part of our leadership team, you’ll shape how clinical trials are delivered, expand access for patients, and accelerate innovation for the communities we serve.
Ready to Make an Impact?
Mission with Meaning: Be part of a purpose‑led team committed to health equity and real‑world impact.
Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.
People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight‑talking are core to how we work.
Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.
If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above. We’re excited to learn more about you!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales, General Business, and Education
Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
Referrals increase your chances of interviewing at Civia Health by 2x
Get notified about new Clinical Trial Manager jobs in
Nashville, TN .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr