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Central Florida Health Care, Inc.

Medical Records Manager*

Central Florida Health Care, Inc., Winter Haven, Florida, United States, 33884

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Medical Records Manager

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Central Florida Health Care, Inc.

Position Summary The Medical Records Manager is responsible for the management and oversight of the medical records department to ensure accurate, complete, and confidential maintenance of patient health information. The role involves leading a team of medical records staff, maintaining compliance with legal and regulatory requirements, and optimizing the efficiency of department operations through the implementation of policies, procedures, and technology. Effective, forward pursuit and departmental/corporate documentation of performance improvement are required. Work with Management to design and systematically monitor, analyze, and improve performance in order to improve patient outcomes, adhering to JC, HRSA, and other regulatory funding requirements.

Minimum Qualifications Education:

An Associate's Degree from an accredited college or university in business/healthcare management preferred.

Experience:

Supervisory or lead performance with a healthcare organization.

Responsibilities and Performance Expectations

Be familiar with CFHC's program philosophies, goals and objectives. Be cognizant of and comply with all CFHC's policies and procedures, as well as state and federal regulations.

Complete all required paperwork on time (payroll sheets, evaluations, data analysis, etc.).

Provide leadership, guidance, and supervision to medical records clerks.

Oversee, develop and implement the policies, processes and procedures for medical records staff.

Coordinate daily with medical records staff to ensure that all records are maintained in compliance with law and the organization's procedures.

Monitor and evaluate systems to improve record‑keeping procedures.

Stay current with state and federal laws related to medical record keeping and privacy.

Coordinate the activities of the medical records staff.

Expedite workflow; assign duties, scheduling and review/monitor staff performance.

Collaborate on performance evaluations, job interviews, scheduling recommendations for hiring and termination, occurrence reports, disciplinary actions, and other related reports for staff to Director of Managed Care.

Keep medical records staff informed regarding current issues in the medical/dental community that could have an impact on CFHC.

Working knowledge of all aspects of Medical Records Policies and Procedures.

Investigate and resolve medical records issues.

Work with team lead and others to approve supply requisitions and complete work orders.

Recommend ideas that streamline efficiency in accord with established policies and guidelines.

Collaborate with QI/RM regarding chart audits.

Participate in CFHC's committees, as assigned.

Review and monitor medical records staff preparation of records for release to attorneys.

Review and monitor record filing/mis‑filing or missing chart process.

Participate in orientation and training for medical records staff on policies and procedures.

Maintain computer literacy.

Perform other duties as assigned.

Benefits

Competitive Salary.

Federal Student Loan Forgiveness (PSLF – 10‑year commitment, 120 loan payments; remaining loan forgiven at end of commitment).

Excellent medical, dental, vision, and pharmacy benefits.

Employer‑Paid Long‑Term Disability Insurance.

Employer‑Paid Life Insurance equal to 1x your annual salary.

Voluntary Short‑Term Disability, additional Life and Dependent Life Insurance available.

Malpractice Insurance.

Paid Time Off (PTO) – 4.4 weeks per year prorated.

Holidays (9.5 paid holidays per year).

Paid Birthday Holiday.

CME Reimbursement.

401(k) Retirement Plan after 1 year of service (with matching contributions).

Staff productivity is recognized and rewarded.

Physical Requirements

Requires 80% or more time spent standing/walking.

Independently mobile.

Ability to lift weight equivalents to what would be required when lifting supplies and equipment.

Ability to adapt and function in varying environments of workload, patient acuity, worksites and work shifts.

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case‑by‑case basis.

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