Austin Community College
Customer Service Associate
Austin Community College, Durham, North Carolina, United States, 27703
At The UPS Store, we go beyond shipping—we help small businesses and individuals thrive. From professional printing and mailbox rentals to notary and packing services, we’re a one-stop shop for essential business support.
Position Overview
We are hiring Customer Service & Retail Associates who are energetic, detail-oriented, and passionate about helping others. You'll be trained on all store functions including shipping, printing, point-of-sale, and customer service. No prior UPS Store experience is necessary—just a positive attitude and willingness to learn!
Key Responsibilities
Deliver
exceptional customer service
to all guests
Assist customers with
shipping, packing, printing, and copying
Use computers and office equipment (copiers, scanners, laminators, etc.)
Guide customers through our full range of services (mailboxes, notary, passport photos, etc.)
Operate the
point-of-sale system
accurately for transactions, refunds, and discounts
Maintain a
clean, organized, and professional store environment
Take initiative and learn how to perform
opening/closing duties
Qualifications
Previous
retail or customer service
experience preferred
Strong computer skills
and a quick learner
Comfortable lifting packages up to
50 lbs
Friendly, professional, and dependable
High school diploma or equivalent required
Notary public
certification a plus (but not required)
Graphic design or Adobe experience is a bonus
Schedule & Pay Store Hours: Mon–Fri: 8 AM – 7 PM Sat: 9 AM – 4 PM Sun: 12 PM – 5 PM
Closed on major holidays
Pay : $12.00 – $14.00 per hour (based on experience)
Why Join Us?
Supportive and friendly team
Opportunities to
learn new skills
and grow with the business
Make a positive impact in the community
Work Location : In person – The UPS Store at 2301 Ellis Rd, Durham, NC
#J-18808-Ljbffr
Key Responsibilities
Deliver
exceptional customer service
to all guests
Assist customers with
shipping, packing, printing, and copying
Use computers and office equipment (copiers, scanners, laminators, etc.)
Guide customers through our full range of services (mailboxes, notary, passport photos, etc.)
Operate the
point-of-sale system
accurately for transactions, refunds, and discounts
Maintain a
clean, organized, and professional store environment
Take initiative and learn how to perform
opening/closing duties
Qualifications
Previous
retail or customer service
experience preferred
Strong computer skills
and a quick learner
Comfortable lifting packages up to
50 lbs
Friendly, professional, and dependable
High school diploma or equivalent required
Notary public
certification a plus (but not required)
Graphic design or Adobe experience is a bonus
Schedule & Pay Store Hours: Mon–Fri: 8 AM – 7 PM Sat: 9 AM – 4 PM Sun: 12 PM – 5 PM
Closed on major holidays
Pay : $12.00 – $14.00 per hour (based on experience)
Why Join Us?
Supportive and friendly team
Opportunities to
learn new skills
and grow with the business
Make a positive impact in the community
Work Location : In person – The UPS Store at 2301 Ellis Rd, Durham, NC
#J-18808-Ljbffr