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Walgreens

Customer Service Associate

Walgreens, Cleveland, Tennessee, United States, 37312

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Customer Service Associate

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Walgreens . This range is provided by Walgreens. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Base Pay Range $15.00/hr - $17.50/hr

Responsibilities

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive experience.

Models and shares customer service best practices with all team members to deliver a distinctive customer experience, including interpersonal habits and Walgreens service traits.

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale, trade‑up, and companion items.

Registers customer purchases, collects cash, distributes change, processes voids, returns, refunds, and exchanges.

Maintains counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required.

Implements company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products.

Constructs and maintains displays, includes promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items and product placement as per policies. Performs stock rotation.

Has working knowledge of store systems and equipment.

Provides customer service in the photo area, including digital passport photo, poster print, and creative machine, recommend promotional photo products.

Assumes web pick‑up responsibilities (monitors orders, fills orders, delivers to customers).

Assists with exterior and interior maintenance for store condition.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

At least six months of experience in a retail environment.

Prior work experience with Walgreens.

Fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

Salary Range:

$15 - $17.5 / Hourly

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