Wan Bridge Group
Maintenance Service Tech – Georgetown, TX
Job Location: Georgetown Heights – 468 Northwood Drive, Georgetown, TX, USA
Job Summary: The role is responsible for performing maintenance and repair tasks for a portfolio of Build to Rent communities, ensuring they are in excellent condition and meet the highest quality standards. The technician will respond to service requests, troubleshoot issues, and perform necessary repairs to maintain resident satisfaction and uphold the company's reputation for excellent service. We offer great benefits including a lunch allowance and free telemedicine for you and your family.
Preventative Maintenance
Conduct scheduled quarterly and seasonal preventative maintenance
HVAC system check and filter replacement – Quarterly
Change out smoke detector batteries – Quarterly
Irrigation settings – Seasonal
Repairs And Troubleshooting
Respond promptly and per work order turn requirements to service requests from residents and address reported issues efficiently
Diagnose and repair minor and major maintenance issues
Notify the Service Coordinators immediately if you cannot make the repair or need material to do so
Make Readies
Complete necessary scheduled pre-move out inspection and move out inspections
Complete necessary scheduled move in orientations
Ensure homes are ready for the market by meeting TBD quality expectations, within the budget and allowed time
Direct contact with trade/vendor to assign turn work orders
Documentation And Reporting
Maintain accurate records of all maintenance and repair activities, including work orders, materials used, and hours worked
Provide detailed reporting to the Service Coordinators on completed tasks and outstanding issues
Resident Communication
Interact with residents in a professional and courteous manner, addressing their concerns and ensuring their satisfaction with the service provided
Provide a high level of customer service, seeking proactive ways to support our residents and onsite team members
Inventory Management
Monitor and request necessary supplies, tools, and equipment for maintenance and repair tasks
Ensure that the inventory is well maintained and organized
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position. Other duties may be assigned as necessary.
Qualifications
High School Diploma or GED required
6 years experience in service roles – residential real estate preferred
1+ years of management experience required
Must have a valid driver’s license, valid insurance, and reliable work transportation
Experience with HVAC, Maintenance level Electrical, Basic Plumbing, other general maintenance
Knowledgeable of codes, municipal by-laws, inspection, estimating, and planning
Working knowledge of Microsoft Office and high level of proficiency with handheld smart device (iPad, etc.)
Universal E.P.A. certification required
Experience working with Lennox HVAC Systems preferred
MPO Certification preferred but not necessary
Essential Functions
Typical work schedule, Monday through Friday, and after hours as requested
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to sit or stand for long periods of timeAbility to move around work environment including stairs and construction sitesLift or move items up to 50 poundsAbility to communicate effectively through written and verbal communication in EnglishReliable transportation that meets job responsibilitiesValid Texas Driver’s LicenseMaintain at least minimum car insurance required by Texas law
Wan Bridge is an Equal Opportunity Employer.
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Job Summary: The role is responsible for performing maintenance and repair tasks for a portfolio of Build to Rent communities, ensuring they are in excellent condition and meet the highest quality standards. The technician will respond to service requests, troubleshoot issues, and perform necessary repairs to maintain resident satisfaction and uphold the company's reputation for excellent service. We offer great benefits including a lunch allowance and free telemedicine for you and your family.
Preventative Maintenance
Conduct scheduled quarterly and seasonal preventative maintenance
HVAC system check and filter replacement – Quarterly
Change out smoke detector batteries – Quarterly
Irrigation settings – Seasonal
Repairs And Troubleshooting
Respond promptly and per work order turn requirements to service requests from residents and address reported issues efficiently
Diagnose and repair minor and major maintenance issues
Notify the Service Coordinators immediately if you cannot make the repair or need material to do so
Make Readies
Complete necessary scheduled pre-move out inspection and move out inspections
Complete necessary scheduled move in orientations
Ensure homes are ready for the market by meeting TBD quality expectations, within the budget and allowed time
Direct contact with trade/vendor to assign turn work orders
Documentation And Reporting
Maintain accurate records of all maintenance and repair activities, including work orders, materials used, and hours worked
Provide detailed reporting to the Service Coordinators on completed tasks and outstanding issues
Resident Communication
Interact with residents in a professional and courteous manner, addressing their concerns and ensuring their satisfaction with the service provided
Provide a high level of customer service, seeking proactive ways to support our residents and onsite team members
Inventory Management
Monitor and request necessary supplies, tools, and equipment for maintenance and repair tasks
Ensure that the inventory is well maintained and organized
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position. Other duties may be assigned as necessary.
Qualifications
High School Diploma or GED required
6 years experience in service roles – residential real estate preferred
1+ years of management experience required
Must have a valid driver’s license, valid insurance, and reliable work transportation
Experience with HVAC, Maintenance level Electrical, Basic Plumbing, other general maintenance
Knowledgeable of codes, municipal by-laws, inspection, estimating, and planning
Working knowledge of Microsoft Office and high level of proficiency with handheld smart device (iPad, etc.)
Universal E.P.A. certification required
Experience working with Lennox HVAC Systems preferred
MPO Certification preferred but not necessary
Essential Functions
Typical work schedule, Monday through Friday, and after hours as requested
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to sit or stand for long periods of timeAbility to move around work environment including stairs and construction sitesLift or move items up to 50 poundsAbility to communicate effectively through written and verbal communication in EnglishReliable transportation that meets job responsibilitiesValid Texas Driver’s LicenseMaintain at least minimum car insurance required by Texas law
Wan Bridge is an Equal Opportunity Employer.
#J-18808-Ljbffr